Aloft Remodeling, a Phoenix-based kitchen and bathroom remodeling company founded by CEO Charles Edward Carlson, is entangled in several legal matters at once: a wrongful termination lawsuit filed by a former employee in Los Angeles, a voluntary Chapter 11 bankruptcy filed in Arizona in April 2026, and a state license suspension that took effect in May 2026. The company also drew local news coverage over a delayed customer refund and separately brought its own commercial suit against another business that ended in a 2025 settlement.
The Wrongful Termination Lawsuit
On December 9, 2024, former employee Natalie Jaramillo sued Aloft Remodeling LLC in Los Angeles County Superior Court. The complaint, filed by attorney Marlon D’Oyen, names the company along with Charles Carlson, Bradley Schoenfeldt, and American Contractors Indemnity Company as defendants.1Trellis Law. Natalie Jaramillo vs Aloft Remodeling LLC et al
Jaramillo alleges disparate treatment, disability discrimination, failure to accommodate her disability, retaliation, and wrongful termination. Judge Monica Bachner is assigned to the case, which was still active as of an April 2025 case management statement. Lawrence Gerard Campitiello represents the defense.1Trellis Law. Natalie Jaramillo vs Aloft Remodeling LLC et al
Chapter 11 Bankruptcy
On April 1, 2026, both Aloft Remodeling LLC and a related entity, Aloft Remodeling of AZ LLC, filed voluntary Chapter 11 petitions in the U.S. Bankruptcy Court for the District of Arizona. The court approved joint administration, with the AZ entity’s case (No. 2:26-bk-03204) as lead and the parent LLC’s case (No. 2:26-bk-03205) administered alongside it.2WhatNow. Home Remodeling Business Serving Multiple Arizona Cities Seeks Chapter 11 Protection3PACER Monitor. Aloft Remodeling of AZ LLC Bankruptcy Case
The petitions show liabilities well beyond assets. The parent LLC listed estimated liabilities between $1 million and $10 million against assets of $50,001 to $100,000, with 100 to 199 creditors.4PACER Monitor. Aloft Remodeling LLC Bankruptcy Case The AZ entity reported assets of $500,001 to $1 million against the same $1 million to $10 million liability range, with 50 to 99 creditors.3PACER Monitor. Aloft Remodeling of AZ LLC Bankruptcy Case
The company said it filed to restructure under court supervision and reported that operations were continuing as normal at the time of filing.2WhatNow. Home Remodeling Business Serving Multiple Arizona Cities Seeks Chapter 11 Protection Philip J. Giles of Allen, Jones & Giles, PLC represents the debtor entities. Judge Brenda K. Martin oversees the cases. As of mid-June 2026, neither entity had proposed a reorganization plan, and neither case had been converted to Chapter 7 liquidation. Schedule amendments were filed in the parent case on June 17, 2026.4PACER Monitor. Aloft Remodeling LLC Bankruptcy Case
Arizona Contractor License Suspended
On May 29, 2026, the Arizona Registrar of Contractors suspended Aloft Remodeling of AZ LLC’s specialty residential plumbing license (ROC 352957). The trigger was the departure of Kevin Arden Dunlap, the qualifying party whose credentials had allowed the entity to hold the license. Dunlap disassociated on February 13, 2026, and the company did not replace him within the required window.5Arizona Registrar of Contractors. Aloft Remodeling of AZ LLC Contractor Search
A suspended license bars the entity from entering new contracts under it. The Registrar’s records show no open, disciplined, or resolved complaints tied to this license, so the suspension appears administrative rather than complaint-driven.5Arizona Registrar of Contractors. Aloft Remodeling of AZ LLC Contractor Search In California, Aloft held an active plumbing and general building license as of January 2026 listing Carlson and Dunlap as employees.6BuildZoom. Aloft Remodeling LLC Contractor Profile
Customer Refund Complaint
An April 2026 consumer segment on a Phoenix television station described a bathroom renovation customer, Nancy Barnes, who paid Aloft Remodeling an $8,400 deposit and then cancelled within the three-day rescission period. Her contract gave the company 30 business days to process refunds. That window passed without payment.7AZFamily. Phoenix Woman Gets $8,400 Renovation Deposit Back After Refund Fight
Aloft told Barnes a “mistake in the processing” had forced it to restart the refund timeline. She received the $8,400 only after the station’s consumer team intervened. Aloft did not respond to the station’s inquiries.7AZFamily. Phoenix Woman Gets $8,400 Renovation Deposit Back After Refund Fight Customers with outstanding deposits who cannot obtain refunds should be aware that the automatic stay in bankruptcy affects collection efforts against the company; claims are handled through the bankruptcy court.
Aloft’s Own Lawsuit Against Krind Inc.
Aloft has also been a plaintiff. On August 1, 2024, the company filed a commercial and trade contract lawsuit against Krind Inc. and an individual named Kevin Chen in the Los Angeles County Superior Court’s Burbank Courthouse. Court records identify the matter only by case type and do not detail the allegations. The case settled and was dismissed without prejudice on July 2, 2025, meaning Aloft could refile the claims but chose not to at that time.8UniCourt. Aloft Remodeling LLC vs Krind Inc et al