The main Arkansas DMV phone number is 501-682-4692, which reaches the Office of Motor Vehicles in Little Rock for titles, registration, and lien questions. Driver’s license matters go to a different office at 501-371-5581. Arkansas splits vehicle and licensing functions between two offices under the Department of Finance and Administration, so dialing the right one saves a transfer.
Motor Vehicle Office: 501-682-4692
The Office of Motor Vehicles handles vehicle titles, registration, and lien records statewide from the Ragland Building at 1900 W. 7th Street, Suite 1010, Little Rock, AR 72201.1Arkansas Department of Finance and Administration. Motor Vehicle You can also reach the office by fax at 501-682-4756 or by email at MVInformation@dfa.arkansas.gov.
Call this number to check whether a title has been mailed, confirm that a lien release was recorded, or clarify the paperwork needed for a registration renewal. Staff work from the statewide database, so they can pull records a local revenue office may not have immediate access to. Title discrepancies and stalled out-of-state transfers usually get resolved here.
Driver Services: 501-371-5581
Driver’s licenses, ID cards, suspensions, and reinstatements go to the Office of Driver Services at 501-371-5581.2Arkansas.gov. Office of Driver Services The email is DriverServices@dfa.arkansas.gov, and the fax is 501-682-7688.
The mailing address is PO Box 1272, Little Rock, AR 72203. The physical office sits in the same Ragland Building as the motor vehicle office, in Room 2067.3Arkansas Department of Finance and Administration. Driver Services Callers who dial the vehicle line for a license question end up transferred here, so start with 501-371-5581 if your issue involves a license or ID.
Specialized Unit Phone Numbers
Several DFA units have their own direct lines for specific questions:
- CDL Help Desk — 501-682-1400. Commercial driver’s license questions, including endorsements, restrictions, and medical certificate status.3Arkansas Department of Finance and Administration. Driver Services
- IRP Unit — 501-682-4653. International Registration Plan apportionment and renewals for commercial fleets operating across state lines.4Arkansas Department of Finance and Administration. Renewal Information DS IRP
- Sales and Use Tax — 501-682-7104. Questions about tax owed on a vehicle purchase or how local assessments are calculated.
- State Revenue Administration — 501-682-7087. General revenue office administration.
On sales tax, the rate is not flat. Used vehicles with a sale price between $4,000 and $10,000 are taxed at a reduced state rate of 3.5 percent, and vehicles priced at $10,000 or more are taxed at 6.5 percent, with local taxes possibly added on top.5Arkansas Department of Finance and Administration. Recent Changes in the Law If your bill looks off, the sales tax line is the one to call.
What to Have Ready Before You Call
Representatives need specific identifiers to pull your record. Have your 17-character Vehicle Identification Number ready; it appears through the windshield on the driver’s side of the dashboard, on your insurance card, and on your current registration.6National Highway Traffic Safety Administration. VIN Final Rule Have your license plate number and the title number from your most recent registration certificate, typically printed in the bottom-left corner.
The agent will also ask for the registered owner’s driver’s license number to verify you’re authorized on the account. If you’re calling for someone else, have their written authorization and license number in hand. Without those identifiers, staff can answer general questions but cannot access account details or make changes.
One caution worth mentioning: the DFA has stated it will never request payment or bank information by text or phone.7Arkansas Department of Finance and Administration. MyDMV If a caller claims to be from the department and asks for a credit card number, hang up.
Local Revenue Offices for In-Person Transactions
Routine transactions like picking up plates, paying registration fees, or completing a vehicle assessment happen at State Revenue Offices, not the central Little Rock office. Arkansas operates roughly 134 offices statewide, each with its own phone number and address listed in the DFA’s county office directory.8Arkansas Department of Finance and Administration. Office Locations9Arkansas Department of Finance and Administration. State Revenue Administration
Local offices generally operate 8:00 a.m. to 4:30 p.m. on weekdays. Booking an appointment through the MyDMV portal at dfa.arkansas.gov can save a long wait, particularly near registration deadlines or at the start of the month.7Arkansas Department of Finance and Administration. MyDMV The same portal handles registration renewals, replacement titles, sales tax calculations, and duplicate license or ID requests without a phone call at all.
Quick Reference
- Motor Vehicle Office (titles, registration, liens): 501-682-4692
- Driver Services (licenses, IDs, suspensions): 501-371-5581
- CDL Help Desk: 501-682-1400
- IRP Unit (interstate commercial fleets): 501-682-4653
- Sales and Use Tax: 501-682-7104
- State Revenue Administration: 501-682-7087