Atrium Health Urology Lawsuit: $2.5M Payouts and Eligibility

The Atrium Health urology lawsuit settlement is a $2.5 million class action resolution in Jackson v. The Charlotte-Mecklenburg Hospital Authority that received preliminary approval on December 5, 2025, and covers roughly 1,300 patients treated at the Kenilworth urology clinic in Charlotte after the hospital could not confirm whether reusable instruments had been properly sterilized. Eligible patients don’t have to file a claim. Payments are automatic and estimated at about $1,000 each, pending final approval at a June 19, 2026 hearing.¹

Who Qualifies for a Payment

The settlement class is defined narrowly. You qualify if all of the following apply:¹

You were treated at Atrium Health Urology between April 1, 2021, and September 22, 2022.
Atrium Health notified you that blood testing was advisable because of the sterilization documentation lapse.
You underwent that blood testing.
Your testing did not show a new infection.

Court filings estimate about 1,300 patients meet that definition.

How Much You’ll Get and When

The $2.5 million fund is divided before class payments are calculated. Attorneys’ fees are capped at 30% of the fund, or $750,000. Litigation costs come to roughly $35,246. The two named plaintiffs, Monica Jackson and Keith Grays, may each receive service awards of up to $5,000. What remains is split equally among eligible class members, with an estimated average payout of about $1,000 per person.²

You do not need to submit a claim form. The Charlotte-Mecklenburg Hospital Authority will provide mailing addresses to the settlement administrator, Kroll Settlement Administration LLC, and checks will be mailed directly to qualifying patients who did not opt out by the March 23, 2026 deadline.³

No money moves until the court grants final approval and any appeals are resolved. If your address has changed, update it with the administrator so your check reaches you.

Who Is Not Covered

Patients who tested positive for a new infection are not part of this class. They keep the right to bring their own separate legal claims against the hospital authority. The settlement also excludes members of the hospital authority’s board and senior executives from the relevant period, along with the presiding judge and court staff.³

Anyone who opted out by the March 23, 2026 deadline is also excluded and will not receive a payment.

What Happened at the Kenilworth Clinic

An internal quality assurance audit at Atrium Health’s urology practice in the Kenilworth facility in Charlotte’s Dilworth neighborhood found that cleaning and sanitization logs for reusable endoscopic instruments, including cystoscopes, had not been accurately maintained for about six months. Without those records, the hospital could not verify that instruments had gone through all required disinfection steps between patients.⁴

Atrium began notifying patients in the fall of 2022 that they may have been exposed to hepatitis B, hepatitis C, and HIV, and offered free blood testing followed by mandatory retesting six months later.⁵ Monica Jackson and Keith Grays filed the class action in Mecklenburg County Superior Court in November 2022, alleging medical malpractice, negligence, breach of fiduciary duty, and breach of contract. The Charlotte-Mecklenburg Hospital Authority has denied wrongdoing throughout the litigation.²

Final Approval and Contact Information

Judge Robert Ervin granted preliminary approval on December 5, 2025. The final approval hearing, originally set for April 24, 2026, was rescheduled to June 19, 2026, at Mecklenburg County Superior Court. Class members have the right to appear and speak about the fairness of the settlement at that hearing. The deadlines to opt out or object passed on March 23, 2026.²

For questions, address updates, or to check on your status, call the settlement administrator at 1-833-754-8239 or visit AHUSettlement.com.³

1
ClassAction.org. $2.5M Atrium Health Urology Settlement Ends Litigation Over Incomplete Records, Allegedly Negligent Sterilization
2
AHU Settlement. Jackson v. The Charlotte-Mecklenburg Hospital Authority Settlement
3
AHU Settlement – FAQ. Frequently Asked Questions
4
WCCB Charlotte. Atrium Patients Learn They May Have Been Exposed to Dirty Equipment
5
WSOC-TV. Atrium Health to Be in Court First Time Over Potential Virus Exposures