The main phone number for the Bexar County Jail is 210-335-6315, staffed 24 hours a day, every day of the year. If you’re trying to find out someone’s charges, bond amount, or release status, call Central Records instead at 210-335-6201. Have the inmate’s full legal name and date of birth ready before you dial — the clerk needs both to pull up the correct record.
The Bexar County Adult Detention Center sits at 200 North Comal Street in San Antonio and is run by the Bexar County Sheriff’s Office. Its daily population runs around 3,600, which puts it among the largest jails in Texas.
Full Directory of Jail Phone Numbers
Different questions go to different desks. The numbers below route you directly:
- Detention Center main line: 210-335-6315
- Central Records (inmate information, charges, bonds): 210-335-6201
- Detention Admin Office: 210-335-6219
- Inmate Banking: 210-335-5171
- Mailroom: 210-335-6240 or 210-335-6868
- Video Visitation: 210-335-8270
- Booking and Release Satellite Office: 210-335-2592
- Sheriff Administration: 210-335-6010
For most family members trying to confirm whether someone is in custody and learn the bond amount, 210-335-6201 is the right line.
Check Online Before You Call
You may not need to call at all if the arrest happened in the last day. The Bexar County Central Magistrate Search at centralmagistrate.bexar.org covers anyone arrested for a Class B misdemeanor or higher who was processed through the Central Magistrate Office within the past 24 hours. Results show the charges and the person’s State Identification number (SID), which is the tracking number the jail system uses for everyone in custody.
The tool only covers the most recent bookings. For anything older, call Central Records at 210-335-6201 with the person’s full legal name and date of birth in hand.
Bond Amounts and Posting Bond
To find out how much bond has been set, call Central Records at 210-335-6201. To actually post bond, call the Booking and Release Satellite Office at 210-335-2592.
The Satellite Office is in the basement of the Bexar County Courthouse at 100 Dolorosa Street, San Antonio, TX 78205. It handles bonds for non-violent, non-sexual offenses when the defendant has no out-of-county or out-of-state warrants. Cases involving violent crimes, sexual offenses, or crimes against children have to be processed at the main Justice Intake and Assessment Annex at 200 North Comal Street.
Call 210-335-2592 before you show up. You’ll want to confirm the warrant is active in the system and that a bond amount has been set. Bring valid photo ID and your cell phone, and be ready to give two personal references during processing. For surety bonds, bring the bond paperwork and a $15 money order per bond as a processing fee (two money orders max if the defendant has three or more cases). Cash bonds require the full amount by cashier’s check or money order payable to the “Bexar County Sheriff’s Office” — no cash, personal checks, or traveler’s checks.
Getting Phone Calls From an Inmate
The jail’s phone system is run by ICSolutions, a third-party provider. Inmates can call you two ways: collect calls billed to your phone, or calls charged against a prepaid account you fund in advance. Cell phones and many carriers won’t accept collect calls, so the prepaid route is often the only practical option.
One thing to know upfront: the detention center does not take messages for inmates or connect incoming calls. All calls have to be started by the inmate.
To set up a prepaid account with ICSolutions, you have three options:
- Online: icsonline.icsolutions.com, by credit or debit card.
- By phone: 1-888-506-8407. Bilingual customer service is available 24 hours a day, year-round.
- By mail: Cashier’s check or money order to ICSolutions, Attn: Customer Service Department/Prepaid Account, 2200 Danbury Street, San Antonio, TX 78217. Include your name, address, and the phone number you want to receive calls on.
Every phone call an inmate makes is recorded, and anyone who accepts a call typically hears an automated notice. Attorney-client calls are the exception; attorneys can contact the facility at 210-335-6315 to arrange unmonitored communication.
Under FCC rules taking effect April 6, 2026, audio calls at Bexar County are capped at $0.10 per minute and video calls at $0.19 per minute, with ancillary fees like automated payment charges no longer permitted. If you’re charged above those rates after that date, you can file a complaint with the FCC.
Video Visits
Video visitation runs through ICSolutions’ “The Visitor” platform. You can visit remotely from your own computer or on-site at the facility, but either way you have to register first (for free) at icsolutions.com. Registration, scheduling, and adding funds all happen through the same portal.
For technical or scheduling help, call ICSolutions at 888-646-9437 or the jail’s video visitation line at 210-335-8270.
Sending Money to an Inmate
Trust fund deposits for commissary purchases go through Access Corrections, not ICSolutions. This trips people up constantly: the ICSolutions prepaid account only pays for phone calls to your number, while the Access Corrections account is the inmate’s personal spending money inside. Funding one does nothing for the other.
To deposit funds:
- Online: accesscorrections.com.
- By phone: 866-345-1884, 24 hours a day, bilingual agents.
- App: Access Corrections, on the Apple App Store or Google Play.
- Cash in person: Participating retail locations. Find one at cashpaytoday.com or by calling 844-340-2274.
Blocking Calls From the Jail
If you’re receiving unwanted calls from an inmate, call ICSolutions at 888-506-8407 and ask for a “casual block” on your number. That prevents any inmate from placing collect or prepaid calls to your line through the jail’s phone system. If the calls involve harassment or threats, you can also file a formal complaint with the detention center at 210-335-6315.