Bonaventure Senior Living Lawsuit: $7M Settlement, 10 Facilities

The Bonaventure Senior Living lawsuit ended in a $7 million settlement announced in November 2025, resolving a Washington State Attorney General’s Office investigation that accused the Oregon-based senior care operator of failing to deliver basic services promised to residents at ten of its Washington communities. The agreement, filed as an Assurance of Discontinuance in King County Superior Court, requires Bonaventure to spend the money on staffing, facility upkeep, and quality oversight, and to credit roughly 800 current residents. Bonaventure denied wrongdoing and called the state’s claims “meritless” and “baseless.”¹

What the State Accused Bonaventure of Doing

The Attorney General’s Office ran a consumer protection investigation covering January 1, 2019 through December 31, 2024, and concluded that Bonaventure had not provided services its contracts and advertising promised.¹ Five service categories were flagged:

Medication assistance residents were entitled to under their care agreements
Housekeeping
Facility maintenance
Dining
Infection control

The legal theory is worth understanding. Rather than route the case through health care regulators, the state used the Washington Consumer Protection Act, treating Bonaventure’s contracts and marketing as promises that went unfulfilled — an unfair or deceptive business practice.²

Which Facilities Are Covered

Ten of Bonaventure’s fifteen Washington communities are named in the settlement:

Bonaventure of East Wenatchee
Bonaventure of Lacey
North Creek by Bonaventure (Bothell)
Olympic Place by Bonaventure (Arlington)
Bonaventure of Puyallup
Bonaventure of Salmon Creek (Vancouver)
Spring Creek by Bonaventure (Bellingham)
Bonaventure of Tri-Cities (Richland)
Bonaventure of Vancouver
Woodland by Bonaventure (Lacey)

Five Washington locations were not included: communities in Maple Valley, Bonney Lake, Freeland, Port Orchard, and a second Puyallup campus.³

What the Settlement Requires

The $7 million is not a lump-sum penalty. Bonaventure must spend that amount above its fiscal year 2024 operating expenses over four years, roughly $1.75 million annually, on staffing, healthcare management, capital expenditures, maintenance, remodeling, and dining across its Washington locations.¹ The other core terms:

A one-time $250 service fee credit for each of roughly 800 current residents in the ten affected communities
A health and wellness director at every Washington facility offering both assisted living and memory care
Settlement funds directed toward higher wages or additional staff
A dedicated quality assurance team covering communities in Washington, Oregon, and Colorado
A $200,000 payment to the Attorney General’s Office for future consumer protection enforcement
A going-forward obligation to actually provide services promised in contracts and advertising

The agreement contains no admission of wrongdoing or liability.³

How Bonaventure Responded

The company rejected the state’s characterization of its care. Bonaventure said it settled “to avoid a lengthy and expensive court battle” and the “millions of dollars of ongoing legal expenses” that litigation would have entailed. It also downplayed the practical bite of the spending requirement, saying the required amounts are “only a fraction of the costs that Bonaventure was already planning on spending” and that it intends to “vastly” exceed them. The company described the commitments as “consistent with Bonaventure’s established practice of substantial reinvestment in its properties and care quality.”³⁴

Attorney General Nick Brown framed the case differently. “Families entrusted their loved ones to these facilities and expected safe, clean, and conscientious care. Sadly, for many of them, that’s not what they got,” he said.⁵

The Regulatory Record Behind the Case

Individual Bonaventure facilities had accumulated documented problems before the settlement landed.

Olympic Place by Bonaventure (Arlington)

State inspection records show repeat violations going back to 2022. In September 2022, inspectors cited 14 fire and life safety violations, including 27 failed fire and smoke dampers and missing carbon monoxide alarms. A February 2023 complaint identified a ruptured pipe in the dry sprinkler system and a non-operational wet sprinkler system throughout the building.⁶

In March 2023, investigators substantiated complaints of caregiver neglect, including failures in staff supervision, incomplete incident investigations, and a lack of nurse delegation. That same month, the facility was fined $500 for not correcting a prior deficiency in which 21 staff members had not been fit-tested for N-95 respirators, putting 46 residents, staff, and visitors at risk. In August 2023, a complaint investigation tied to a resident death found the facility had failed to report positive COVID-19 cases to the local health jurisdiction.⁶

Problems continued. In August 2024, both sprinkler systems were again found non-operational. A July 2025 inspection produced 12 violations, including blocked electrical panels, holes in fire-rated ceilings, and missing documentation for fire suppression and generator testing. In November 2025, the facility was fined $300 for a repeat deficiency involving staff who had not met training and certification requirements.⁶

Bonaventure of Lacey

In August 2022, the Washington Department of Social and Health Services fined Bonaventure of Lacey $1,000 after finding the facility had interfered with residents’ right to meet with their elected officials. The incident took place in early June 2022, when state Representative Laurie Dolan and Senator Sam Hunt visited and their meeting with residents was, according to the lawmakers, “hijacked” by facility management. Investigators also found staff failed to treat residents with respect and dignity.⁷

An Open Question About the Colorado Communities

The settlement’s quality assurance requirement covers Washington, Oregon, and Colorado. But in April 2026, several months after filing, Bonaventure sold its four Colorado communities to Oakmont Senior Living, describing the move as “a strategic decision, not an operational one,” aimed at concentrating on Oregon and Washington. The sale dropped the portfolio from 28 to 24 communities, all in the Pacific Northwest.⁸ With those properties now under different ownership, how the Colorado piece of the quality assurance obligation will be administered is unclear.¹

Current residents and families at any of the ten covered communities should watch for the $250 service fee credit and can report concerns about senior living facilities to the Washington Long-Term Care Ombudsman’s office.⁹

1
Washington State Attorney General’s Office. Bonaventure Will Pay $7 Million to Improve Services at 10 Long-Term Care Facilities in WA
2
The Columbian. Senior Living Company With Vancouver Location to Spend $7 Million to Improve Care After Facing Complaints
3
McKnight’s Senior Living. Senior Living Operator Agrees to $7 Million Settlement Over Threatened Litigation From Attorney General
4
The News Tribune. Senior Living Company to Spend $7 Million to Improve Care
5
Tri-Cities Business News. Senior Living Community Operator to Invest $7M in Facilities to Settle State Investigation
6
Assisted Living Magazine. Olympic Place by Bonaventure Reports
7
The Olympian. State Fines Bonaventure of Lacey for Interfering With Residents’ Meeting With Lawmakers
8
Bonaventure Senior Living. Bonaventure Senior Living Sells Four Colorado Communities to Oakmont Senior Living
9
The News Tribune. Long-Term Care Ombudsman Opinion