The main California DOJ phone number is (800) 952-5225, a toll-free line that reaches the Public Inquiry Unit at the Attorney General’s office. That unit handles general questions, consumer complaints, and reports of misconduct, and staff will route you to a specific bureau if your issue belongs elsewhere.1State of California – Department of Justice – Office of the Attorney General. Contact Us If you’re calling from outside the state or the toll-free line is busy, the direct number (916) 210-6276 reaches the same unit.
Before you dial, pull together any case numbers, reference letters, or documents tied to your issue. It shortens the intake.
Direct Lines by Topic
Some questions never need to go through the Public Inquiry Unit. If you already know which bureau handles your matter, calling directly is faster.
Live Scan Background Check Status
An automated 24-hour line at (916) 227-4557 gives status updates on pending Live Scan background checks. You’ll need the ten-digit Automated Transaction Identifier (ATI) number from your fingerprinting request form; without it, the system can’t locate your record. The same status is available online at applicantstatus.doj.ca.gov.2State of California – Department of Justice – Office of the Attorney General. DOJ LiveScan Status
Bureau of Firearms
For questions about firearm registration, permits, assault weapon rules, and dealer compliance, call (916) 210-2300. The fax is (916) 227-7480.3State of California – Department of Justice – Office of the Attorney General. Bureau of Firearms – Contact Us Staff cannot discuss an applicant’s criminal record or mental health information over the phone, cannot give legal advice, and cannot explain how to restore firearms rights. For those questions, the Bureau will refer you to an attorney.4State of California – Department of Justice – Office of the Attorney General. Bureau of Firearms
Registry of Charitable Trusts
To verify a charity’s California registration or ask about nonprofit compliance filings, call (916) 210-6400.
Megan’s Law: Email Only
California’s Megan’s Law sex offender registry is managed by the DOJ but does not have a public phone line. To report inaccurate information on the Megan’s Law website, email MegansLaw@doj.ca.gov or contact your local police or sheriff’s department. The database is searchable at meganslaw.ca.gov.5State of California – Department of Justice. Megan’s Law Website
Regional Office Phone Numbers
The California DOJ has six offices across the state. These lines primarily reach attorneys and staff working on state legal cases, so for most individual inquiries the Public Inquiry Unit or a specific bureau above is the better first call.6State of California – Department of Justice – Office of the Attorney General. Mailing Addresses and Office Locations
- Sacramento — (916) 445-9555 — 1300 “I” Street, Sacramento, CA 95814
- San Francisco — (415) 510-4400 — 455 Golden Gate, Suite 11000, San Francisco, CA 94102
- Oakland — (510) 879-1300 — 1515 Clay Street, Oakland, CA 94612
- Los Angeles — (213) 269-6000 — 300 South Spring Street, Los Angeles, CA 90013
- San Diego — (619) 738-9000 — 600 West Broadway Street, Suite 1800, San Diego, CA 92101
- Fresno — (559) 705-2300 — 2550 Mariposa Mall, Room 5090, Fresno, CA 93721
If You’d Rather Skip the Phone
Consumer complaints against a business or company can be filed online at oag.ca.gov/contact/consumer-complaint-against-business-or-company. The form asks for the same information a phone representative would collect, including the business name, what happened, and any supporting documents.7State of California – Department of Justice – Office of the Attorney General. Consumer Complaint Against A Business/Company The Public Inquiry Unit also fields concerns under the California Consumer Privacy Act, so if a business has mishandled your personal data, that’s the number or form to use.8State of California – Department of Justice – Office of the Attorney General. California Consumer Privacy Act (CCPA)