To get a replacement garbage can in Detroit, contact the private waste hauler assigned to your address. The city contracts residential collection to two companies, and each one handles its own carts, so the first step in any Detroit garbage can replacement is figuring out whether Waste Management or Priority Waste serves your block.1City of Detroit. Refuse Collection
Find Out Which Hauler Serves Your Address
Priority Waste serves East Detroit and Southwest Detroit south of I-94. Waste Management covers the rest of the city.2City of Detroit. Free Recycling Container Form If you are not sure which one runs your route, enter your address into the city’s collection lookup tool at detroitmi.gov to see your assigned provider and pickup schedule.3City of Detroit. Find Your Waste Pickup Schedule
Getting the right company matters. Waste Management will only service carts it provided, and Priority Waste works the same way. Calling the wrong one just adds a step.
How to Request a Replacement
Once you know your hauler, use one of these channels:
- Waste Management: call (844) 233-8764, or log in at wm.com and submit a container service request through the dashboard.4Waste Management. Trash and Recycling Pickup in Detroit, MI
- Priority Waste: call (855) 927-8365, email DetroitLDC@prioritywaste.com, or use the bin order form at prioritywaste.com.5Priority Waste. Waste/Recycle Bin Order Form
Have your full street address ready. Be ready to explain the reason too: damaged cart, broken lid or wheels, missing container, or theft. The hauler uses that to decide whether to repair or replace.
What It Costs
Published city materials list a $20 fee to replace a garbage container. That figure comes from a Department of Public Works brochure and may have been updated, so confirm the current charge when you call. If the damage was caused by normal wear or by the collection truck itself, ask whether the fee is waived. A second cart beyond the one standard-issue container will almost certainly carry a charge.
What Happens After You Request
The hauler will schedule delivery of a replacement cart to your address. If the damaged can is still at your house, leave it at the curb on your next collection day so the crew can take it. There is no published citywide timeline for delivery, so ask for an estimated date when you submit the request. Policies on picking up bagged trash left where the can normally sits vary between the two haulers, so ask about that in the same call.
Placement Rules for Your New Cart
A replacement does you no good if the crew skips your house, so a few placement rules are worth checking:4Waste Management. Trash and Recycling Pickup in Detroit, MI
- Timing: the can needs to be at the curb by 7 a.m. on collection day. City guidelines let you put it out as early as 6 p.m. the night before, and it must be off the curb by 9 p.m. on collection day.6City of Detroit. Solid Waste Guidelines for Residential Properties
- Position: wheels against the curb, front opening facing the street. The truck’s mechanical arm grabs the metal bar on the front.
- Clearance: at least three feet between the can and any parked car, mailbox, or other container.
- Bagging: everything inside should be bagged, and the lid must close. Overflow may not be collected.
Between collection days, store the cart behind your house or in a side yard. City rules prohibit keeping containers in the front yard.6City of Detroit. Solid Waste Guidelines for Residential Properties
If You Rent Your Home
For renters, responsibility for a damaged or missing cart depends on the lease. Michigan law lets landlords and tenants assign trash disposal duties however they agree, so check the lease first. In practice, the cart stays with the property rather than the tenant. If you move into a home with no can, or your landlord is unresponsive, calling the hauler assigned to the address is usually the fastest path back to service. Landlords carry a general obligation to keep rental properties in line with local health and sanitation codes, and that includes access to waste collection.