The main phone number for the City of Olathe is 913-971-8600, which reaches City Hall and works as the general starting point for anything you can’t route to a specific department. Staff answer Monday through Friday during business hours; calls outside those hours go unanswered.1City of Olathe. Contact Us For most needs, though, a direct department line will get you an answer faster.
Utilities, Trash, and Public Works
Utility customer service is 913-971-9311. That one line covers water, sewer, trash collection, bulk waste pickup, and infrastructure issues like water main breaks and street repairs.2City of Olathe. Water Have your account number ready if you’re calling about billing. To schedule a bulk waste pickup for items that don’t fit in your regular cart, call the same number and ask for that service.3City of Olathe. Trash
Police, Fire, and Animal Issues
For police matters that aren’t emergencies, call 913-782-0720. Fire department administration is 913-971-7900.1City of Olathe. Contact Us Use these lines for filing minor reports, requesting records, or asking administrative questions. Anything life-threatening still goes to 911.
Animal complaints, including strays, barking, and wildlife, also go through the police non-emergency line at 913-782-0720. Lost-and-found pets go through the Olathe Animal Shelter at 913-971-6362.4City of Olathe. Animal Care and Control
Municipal Court
The Court Clerk’s number listed on the city’s website is 913-971-6393. Some older directories list 913-971-7564; go with the city site’s number. The clerk’s office is at 1200 S. Harrison St., open Monday through Friday, 8 a.m. to 4 p.m.5City of Olathe. Olathe Municipal Court Have your citation number or case file ID before you call, because the clerk can’t look anything up without it. Discovery and prosecution records go through the Prosecutor’s office at 913-971-6742.
Parks and Recreation
Parks and Recreation uses a single line, 913-971-8563, for program registration, shelter reservations, party rentals, Splash Pass purchases, Community Center memberships, and weather updates for outdoor activities.6City of Olathe. Parks and Recreation Popular seasonal programs fill quickly, so call early.
Building Permits and Zoning
For permit requirements and inspections on construction or renovation projects, call Building Codes at 913-971-6200.7City of Olathe. Building Permit Information Zoning, land use, and questions about what you can build on a particular parcel go to the Planning Division at 913-971-8750, or by email to planningcontact@olatheks.org.8City of Olathe. Zoning and Land Use
City Clerk and Public Records
Formal public records requests go through the City Clerk at 913-971-8521. The office is the custodian of public records and is located at 100 E. Santa Fe Street, 1st Floor, open Monday through Friday from 8 a.m. to 5 p.m.9City of Olathe. City Clerk
Finding a Number Not Listed Here
For departments or staff not covered above, the city maintains a searchable staff directory on OlatheKS.org that you can filter by department or job title. It’s the quickest way to reach a specific person without going through the main switchboard.