City of Sulphur Springs Phone Numbers by Department

The main line for the City of Sulphur Springs is (903) 885-7541, which reaches City Hall at 201 North Davis Street and routes through a menu to utility billing, taxes, and several other offices. Most departments also have direct phone numbers, and using them saves a step. Below is a full list of City of Sulphur Springs phone numbers by department, followed by the details that trip people up when they call.

Quick Reference Directory

  • City Hall and general questions: (903) 885-7541
  • Utility billing, water, trash, property taxes: (903) 885-7541, option 1
  • After-hours utility emergency: (903) 885-7602
  • Police, non-emergency: (903) 885-7602
  • Code enforcement: (903) 885-7602, ext. 836
  • Fire administration: (903) 439-3760
  • Fire Station 1 (Church Street): (903) 885-7547
  • Fire Station 2 (Gilmer Street): (903) 885-7548
  • EMS and ambulance, non-emergency: (903) 885-1141
  • Animal control and shelter: (903) 438-9369
  • Municipal Court: (903) 885-7454
  • Building inspections: (877) 633-4570
  • Public Library: (903) 885-4926
  • Municipal Airport: (903) 885-4911

For any life-threatening emergency, dial 911. The numbers above are for non-emergency and administrative matters.

City Hall and Utility Billing

City Hall handles public records requests, city council business, employment questions, and general municipal information at (903) 885-7541.1City of Sulphur Springs. Contacts

The Business Office at 125 South Davis Street handles water, sewer, trash, and property tax payments. Reach it through the same main line, option 1. Have your account number and service address ready before you call to start or stop service or resolve a billing question.2City of Sulphur Springs. New Business Online payment is available through the city’s portal; the city does not accept PayPal, Venmo, or Cash App.3City of Sulphur Springs. Pay Water Bill

Water main breaks, sewer backups, and other utility emergencies outside business hours go to Police Department dispatch at (903) 885-7602. The same number covers holidays and weather closures, and dispatch routes the call to the response team.4City of Sulphur Springs. Utility Billing Contact Information

Police, Fire, EMS, and Animal Control

The Sulphur Springs Police Department takes non-emergency calls at (903) 885-7602. Use it for welfare checks, non-violent incidents, and follow-up on an existing report. Code enforcement complaints, including overgrown lots and junk vehicles, use the same number at extension 836.5City of Sulphur Springs. Police Department6City of Sulphur Springs. Police Personnel

Fire administration answers at (903) 439-3760 for inspection scheduling and general questions. Fire Station 1 on Church Street is at (903) 885-7547 and Fire Station 2 on Gilmer Street at (903) 885-7548. If 911 is not available and you need to report an active fire, call (903) 885-7602.1City of Sulphur Springs. Contacts7City of Sulphur Springs. Fire Department

Non-emergency EMS questions go to (903) 885-1141.1City of Sulphur Springs. Contacts

Animal control is run by officers under the Police Department, not Parks. The shelter at 1313 Hillcrest Drive answers at (903) 438-9369, Monday through Friday, 9:00 a.m. to 5:00 p.m., for strays, adoptions, and picked-up pets. After hours, call the police non-emergency line at (903) 885-7602.8City of Sulphur Springs. Animal Shelter

Municipal Court

Municipal Court handles Class C misdemeanors and city ordinance violations. Reach the clerks directly at (903) 885-7454 to look up a case, confirm the fine and court costs on a citation, or ask about plea options.9City of Sulphur Springs. Municipal Court

One point catches people off guard: calling the court is not a court appearance. It does not extend your deadline and does not preserve your rights. Your plea still has to be entered on or before the appearance date printed on the citation. Citations can be paid through the court’s online portal.9City of Sulphur Springs. Municipal Court

Building Permits and Inspections

Inspections are scheduled through a dedicated line at (877) 633-4570, not the main city number. Permit applications are routed by email rather than phone: building, commercial roofing, commercial demolition, and sign permits go to the Building Official at sfort@sulphurspringstx.org, and residential roofing and residential demolition applications go to jgraham@sulphurspringstx.org. Electrical, plumbing, and mechanical trade permits are issued online at the time of payment.10City of Sulphur Springs. Permitting

Library, Airport, and Parks

The Sulphur Springs Public Library is a separate facility at 611 North Davis Street with its own line at (903) 885-4926.11Sulphur Springs Public Library. Welcome to Sulphur Springs Public Library

The Municipal Airport answers flight and hangar questions at (903) 885-4911.1City of Sulphur Springs. Contacts

Parks and Recreation runs through the main city number at (903) 885-7541.1City of Sulphur Springs. Contacts