Convergence Marketing Lawsuit: Cases and Debt Collection Calls

A search for a Convergence Marketing lawsuit pulls up at least three separate legal matters, and they involve different companies. One is a 2011 Fair Labor Standards Act case against the Maryland merchandising firm Convergence Marketing, Inc. Another is a 2026 class action filed against a similarly named entity, Converge Marketing LLC, in California. A third thread involves a debt collector that identifies itself as “Convergence Marketing” on the phone. And a fourth name people often mix into these searches, Convergent Outsourcing, is a different company altogether.

Senz v. Convergence Marketing, Inc.

The most prominent lawsuit directly naming Convergence Marketing, Inc. is Senz v. Convergence Marketing, Inc., Case No. 1:11-cv-02464. Jessica Senz filed the case on September 1, 2011, in the U.S. District Court for the District of Maryland, bringing claims under the Fair Labor Standards Act against the company and its CEO, Christian Miller, individually. Judge Ellen L. Hollander was assigned to the case.¹

Senz was represented by attorney Howard Benjamin Hoffman. The company and Miller were represented by Shawe Rosenthal LLP. The case terminated on February 8, 2012, roughly five months after it was filed. Available court records do not specify whether the case ended in a settlement, dismissal, or judgment on the merits.¹

The specific allegations aren’t detailed in available records. FLSA cases in the retail merchandising industry commonly involve unpaid overtime or misclassification of field workers as independent contractors, and Convergence Marketing’s business model at the time relied on thousands of field staff deployed to retail stores nationwide.²

Johnson v. Converge Marketing LLC

A newer case, Johnson v. Converge Marketing LLC et al., Case No. 3:26-cv-01382, was filed on March 4, 2026, in the U.S. District Court for the Southern District of California. Judge Gonzalo P. Curiel is assigned. The case is classified as a class action under “Other Statutory Actions,” and the firms involved include Benesch, Pacific Trial Attorneys, and Scopelitis Garvin.³

The specific claims are not publicly detailed in available records as of mid-2026, and the case appears to be in early stages. Note the name: the defendant is “Converge Marketing LLC,” which may or may not be related to the Maryland-based Convergence Marketing, Inc. Available records don’t establish a corporate link.

Debt Collection Calls Using the Name “Convergence Marketing”

Separately from any court filing, an entity identifying itself as “Convergence Marketing” has been reported contacting consumers by phone about unpaid credit card balances, medical bills, and personal loans. The activity has been associated with the phone number 443-688-5100.⁴

Whether this operation is connected to the Hanover, Maryland merchandising firm or is a separate business using a similar name is not established by available records. The Better Business Bureau profile for Convergence Marketing, Inc. describes it solely as a merchandising and logistics company and contains no reference to debt collection.⁵

Don’t Confuse This With Convergent Outsourcing

Searches for “Convergence Marketing lawsuit” frequently return results for Convergent Outsourcing, Inc., which is a different corporate entity. Convergent Outsourcing is a debt collection company that faced consolidated litigation in the U.S. District Court for the District of Connecticut, In re Convergent Outsourcing, Inc., Telephone Consumer Protection Act Litigation (MDL No. 2478), alleging the use of automatic telephone dialing systems to call consumers without consent. The court granted final approval of a $5.5 million class settlement on November 10, 2016.⁶

That settlement resolved claims against Convergent Outsourcing, not against Convergence Marketing, Inc. or Converge Marketing LLC. If your question is about a robocall settlement check, you’re likely looking for Convergent Outsourcing.

If a Debt Collector Named Convergence Marketing Contacts You

Regardless of which entity is calling, federal law under the Fair Debt Collection Practices Act gives you specific tools.

Request written debt verification within 30 days of the collector’s first written contact. The collector must pause collection activity until it provides proof.⁷
Know the calling rules. Collectors cannot call before 8 a.m. or after 9 p.m. in your time zone, cannot discuss your debt with family, neighbors, or your employer (except to locate you), and must identify themselves as debt collectors on every call.⁴
Send a written cease-and-desist letter. Once received, the collector can only contact you to confirm receipt or to notify you of a specific legal action.⁴
Check the statute of limitations. Depending on the state and type of debt, collectors generally have three to ten years to sue. If the deadline has passed, you can raise that as a defense, but you have to raise it affirmatively; the court won’t do it for you.⁸

If a collector files a lawsuit, respond by the court’s deadline. Ignoring the suit can result in a default judgment, which lets the collector garnish wages, freeze bank accounts, or place liens on property.⁸ Filing a response is not an admission that you owe anything. It forces the collector to prove the debt is valid, the amount is correct, and they have the legal right to collect it.⁷

If you believe a collector has violated the FDCPA, you can file complaints with the Federal Trade Commission, the Consumer Financial Protection Bureau, or your state attorney general. The FDCPA also gives you one year from the date of the violation to file your own lawsuit in state or federal court seeking damages.⁷

1
PACER Monitor. Senz v. Convergence Marketing, Inc.
2
PR Newswire. Match Marketing Group Acquires Convergence Marketing
3
Law360. Johnson v. Converge Marketing LLC et al.
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SoloSuit. Stop Calls From 443-688-5100
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BBB. Convergence Marketing Inc.
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U.S. Judicial Panel on Multidistrict Litigation. MDL-2478 Tag-Along Motion Denied
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FTC. What To Do if a Debt Collector Sues You
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CFPB. What Should I Do if I’m Sued by a Debt Collector or Creditor