Crunchyroll Lawsuit: Breach Dismissal, VPPA, and 2023 Settlement

Crunchyroll is currently facing one active class action lawsuit, a Video Privacy Protection Act case filed in March 2026 alleging the streamer shared subscribers’ viewing data with a marketing firm called Braze. A second Crunchyroll lawsuit, filed the same month over a data breach affecting customer support records, was voluntarily dismissed in June 2026. No settlement exists in either case, and there is no claim form to fill out.

The March 2026 Data Breach Case Was Dismissed

On March 12, 2026, an attacker used a compromised employee account at a third-party support vendor to reach Crunchyroll’s Zendesk customer support platform. The exposed data belonged to users who had previously contacted support and included names, login names, email addresses, IP addresses, approximate locations, and the full text of support ticket conversations.1BleepingComputer. Crunchyroll Probes Breach After Hacker Claims to Steal 6.8M Users’ Data The attacker claimed 6.8 million email addresses were taken; Have I Been Pwned confirmed roughly 1.2 million. Account passwords, full credit card numbers, CVVs, watch history, and the main subscriber database were not part of the breach, according to Crunchyroll.2In the Event Of. Crunchyroll 2026 Data Breach

One day after the breach became public, plaintiff Max Agress filed Agress v. Crunchyroll, LLC (No. 3:26-cv-02553) in the Northern District of California on behalf of all affected U.S. residents, with a California subclass. The complaint alleged negligence, inadequate data security, and violations of the California Unfair Competition Law and the FTC Act.3ClassAction.org. Crunchyroll Failed to Prevent March 2026 Data Breach, Class Action Alleges

The case did not last. A notice of voluntary dismissal was filed on June 15, 2026.4CourtListener. Agress v. Crunchyroll, LLC The docket does not say whether the dismissal was with or without prejudice, and no replacement class action over the breach has surfaced. If you were notified that your data was exposed, no lawsuit is currently pursuing damages on your behalf.

The Active VPPA Lawsuit Over Braze Data Sharing

The lawsuit still moving through court is Cabonios et al. v. Crunchyroll, LLC (No. 2:26-cv-02373), filed March 5, 2026, in the Central District of California. Five named plaintiffs allege that Crunchyroll embedded Braze Inc.’s software development kit in its mobile app, and that the SDK transmitted users’ email addresses, persistent device identifiers, and the titles of videos they watched to Braze without the informed, written consent the Video Privacy Protection Act requires.5ClassAction.org. Cabonios et al. v. Crunchyroll, LLC Complaint Braze allegedly used the information to build unified user profiles for targeted marketing.6Top Class Actions. Crunchyroll Accused of Sharing Users’ Video Viewing Data Without Consent

The plaintiffs seek $2,500 per violation in statutory damages, plus punitive damages, attorney’s fees, and injunctive relief.5ClassAction.org. Cabonios et al. v. Crunchyroll, LLC Complaint That $2,500 figure is the statutory minimum set by the VPPA itself.7Cornell Law Institute. 18 U.S.C. § 2710 – Video Privacy Protection Act Online chatter has circulated a $25,000 figure; the actual minimum is $2,500. Crunchyroll reports more than 13 million paid subscribers, so aggregate exposure could be large if a court eventually certifies a broad class, but that outcome is nowhere close.

Crunchyroll filed motions to dismiss, to transfer the case to the Southern District of New York, and to compel arbitration on May 29, 2026. Those motions were denied without prejudice under a joint stipulation on June 10, 2026, letting the plaintiffs file an amended complaint by June 22, 2026, and letting Crunchyroll refile its motions by July 22, 2026, with briefing running into September.8PACER Monitor. Francisco Cabonios et al v. Crunchyroll, LLC There is no class certification, no settlement discussion, and no claim process.

A Supreme Court Case Could Reshape the Outcome

The Cabonios case may turn on a decision the U.S. Supreme Court has not yet made. In January 2026, the Court agreed to hear Salazar v. Paramount Global (No. 25-459), which asks who counts as a “consumer” under the VPPA. The Sixth Circuit has held that a subscription must be centered on video content for the subscriber to qualify; the Second and Seventh Circuits have allowed broader claims.9SCOTUSblog. Salazar v. Paramount Global The case is set for the October Term 2026 with no argument date yet. A narrow ruling could undercut the Crunchyroll case and VPPA claims against streaming services generally.

Can You File a Claim Right Now?

No. As of mid-2026, neither Crunchyroll lawsuit has produced a settlement, a court-approved claim form, or a sign-up process. The data breach case is dismissed. The VPPA case is at the pleading stage and could be dismissed, sent to arbitration, transferred, or narrowed before it ever reaches class certification. If you encounter a website offering a claim form for either case, treat it with suspicion; no legitimate claim process exists.

The plaintiff law firms in the VPPA case are Don Bivens PLLC, Custodio & Dubey LLP, and Abiri Law PC.6Top Class Actions. Crunchyroll Accused of Sharing Users’ Video Viewing Data Without Consent Some have posted retainer pages inviting individual claims or arbitration against Crunchyroll. Signing up with a plaintiff firm to pursue an individual case is a different thing from joining a class settlement, and it commits you to a legal relationship. Read the retainer carefully before agreeing.

The 2023 Settlement You May Be Thinking Of

If you remember getting money from Crunchyroll, that came from an earlier VPPA lawsuit. Cuevas v. Sony Group Corporation (No. 1:22-cv-04858, N.D. Ill.), filed in September 2022, alleged that Sony and Crunchyroll shared subscriber viewing data with Facebook without consent. It settled for $16 million in September 2023.10Variety. Crunchyroll Payment Sony Data Privacy Lawsuit Settlement U.S. residents who were registered Crunchyroll users or watched videos on the platform between September 8, 2020, and September 20, 2023, were eligible for roughly $30 each. The claim deadline was December 12, 2023, and has long since closed.11The Sacramento Bee. Crunchyroll Sony Class Action Settlement

The 2026 Cabonios complaint points back to that settlement, arguing Crunchyroll simply moved the same conduct to a different marketing partner. Whether a court agrees is the question the case now has to answer.