The Dodge Grand Caravan door lock lawsuit ended in a nationwide class settlement valued at more than $96 million, giving owners and lessees of certain 2017–2018 minivans an automatic extended warranty on the rear sliding door lock actuator and a way to get reimbursed for repairs they already paid for. Judge Shalina D. Kumar granted final approval on September 16, 2025, in the U.S. District Court for the Eastern District of Michigan.
Who the Settlement Covers
The class includes anyone in the United States who purchased or leased a 2017–2018 Dodge Grand Caravan built between January 1, 2017, and December 31, 2017. The case is Lisa White et al. v. FCA US, LLC, No. 4:21-cv-11696-SDK-DRG.
A few groups are excluded: FCA employees and officers and their close relatives, anyone who previously released claims against FCA on the same issue, and anyone who opted out before the August 14, 2025, deadline. The settlement also does not cover claims for personal injury, death, or property damage. Those claims are outside its scope.
If you aren’t sure whether your van qualifies, you can check by VIN at DodgeSlidingDoorLatchSettlement.com or by calling Kroll Settlement Administration at (833) 739-0733.
What You Get
There are two benefits, and they work differently.
The first is an extended warranty on the sliding door lock actuator, running 10 years from the vehicle’s original in-service date or 100,000 miles, whichever comes first. It covers parts and labor at any authorized FCA dealership. Class members receive this coverage automatically. No claim form, no paperwork.
The second is reimbursement for past repairs. If you already paid out of pocket to fix a failing sliding door lock actuator, you can submit a claim to get that money back. FCA pays administration costs separately, so fees and expenses do not come out of class member reimbursements.
How to File a Reimbursement Claim
Reimbursement claims go through FCA’s online portal at fcarecallreimbursement.com. You’ll need your vehicle’s 17-digit VIN to file. According to the settlement notice, the process should take most people only a few minutes, and approved claims are paid under FCA’s standard extended warranty payment process.
For questions about a claim already submitted, or to confirm eligibility, contact Kroll at the settlement website or phone number above.
What the Lawsuit Alleged
The complaint focused on the rear power sliding door lock actuators. Plaintiffs said a manufacturing flaw caused the actuators to wear out and fail, which set off what the complaint called a “domino effect” affecting the locks, sensors, and the doors themselves. Owners described a loud buzzing sound before the lock failed. After that, doors either would not lock or became stuck shut, sometimes forcing passengers to climb to the front seats or exit through the rear hatch.
The complaint called the failure a safety hazard, pointing to the risk of doors swinging open while driving or trapping passengers in an emergency. FCA denied the allegations and said no defect existed. The company said it agreed to settle to avoid the burden and expense of continued litigation.
An earlier version of the case reached further, covering 2013–2020 Dodge Grand Caravans and 2013–2016 Chrysler Town & Country vehicles. The settlement class was narrowed to the 2017–2018 build window described above. Owners of other model years are not covered by this settlement, though FCA has issued separate warranty extensions for some earlier vehicles.
Case Background and Key Dates
Lisa White filed the lawsuit in July 2021 after her 2018 Grand Caravan, purchased in September 2018, began having passenger-side sliding door lock failures by March 2021. By the time of settlement, Kelly Mayor had been appointed as class representative, although the case still carries White’s name.
The court granted preliminary approval on March 27, 2025. Objections were due July 15, 2025, and opt-outs were due August 14, 2025; the court required each opt-out to be submitted individually and prohibited mass or class-wide exclusions. The final approval hearing on September 16, 2025, was unopposed, and the case was terminated the same day.