Green Light Solar Lawsuit: Customer Complaints and State Probes

The Green Light Solar lawsuit activity centers on a Houston-based installer accused of using door-to-door sales pitches that promised “free solar” panels and elimination of electric bills, then enrolling homeowners in 25-year loans whose monthly payments jumped sharply after 18 months. Since 2024, customers in Louisiana and Texas have filed civil suits, hundreds of consumer complaints, and prompted investigations by multiple Louisiana state agencies. The company, led by CEO Jimmy Garrett, has blamed a “rogue sales team” for the misconduct.¹

What Customers Say Happened

Residents in North Louisiana, especially around Shreveport, described a consistent pitch from door-to-door salespeople: free solar panels that would end their bills from SWEPCO, the regional utility. What they actually signed were 25-year retail installment contracts.²

One contract reviewed by the Shreveport-Bossier Advocate showed a $46,000 loan at 4.9% interest, with total payments exceeding $77,000. The monthly payment started at $174 and rose to $283 at the 18-month mark. A Bethany, Louisiana customer reported her payment climbing from $180 to $378 after she failed to make a lump-sum “buy down” payment by month 18.³

Customers also kept receiving SWEPCO bills after installation. Without battery storage, their homes stayed connected to the grid. At least one homeowner was led to believe a newly installed device was a “solar” meter that had replaced her utility meter; the utility meter had never been removed.² SWEPCO has since issued consumer alerts clarifying that it does not sell solar panels and has no partnerships with solar companies.³

The Loan Structure Behind the Complaints

The financing terms explain why the same complaint keeps surfacing. Green Light Solar loans were typically assigned to third-party lenders, primarily EverBright, a subsidiary of NextEra Energy. Once assigned, EverBright held the right to “accelerate all future obligations” if payments were missed, meaning a homeowner behind on payments could be held liable for the entire remaining balance at once.³

The loans re-amortize at roughly 18 months. If the homeowner does not apply the federal solar tax credit as a lump-sum payment before that point, the monthly bill resets to a much higher figure for the remaining decades.⁴

Attorney Jerry Harper, quoted by the Advocate, pointed to a clause in the contracts, written in all capital letters, stating there are “no unwritten oral agreements.” That language is meant to keep customers from citing what salespeople told them at the door as evidence in any dispute.³

Lawsuits on File

Four cases involving Green Light Solar have surfaced in Texas and Louisiana courts:

Envisha Solar LLC v. Green Light Solar LLC — Filed October 2022 in the U.S. District Court for the Southern District of Texas, case number 4:22-cv-03656, before Judge Kenneth M. Hoyt. Classified as a contract dispute.⁵

Melendez v. Green Light Solar LLC — A debt-collection case filed in August 2024 in Harris County District Court. Citation was served on James A. Garrett, the company’s registered agent and CEO, in September 2024.⁶

Roussel v. Green Light Solar LLC — Filed February 2025 in Harris County District Court against Green Light Solar and EverBright R2 LLC. EverBright filed a cross-claim against Green Light Solar in April 2025. The court granted a joint motion to compel arbitration in May 2025, and the case was subsequently closed and dismissed after being abated.⁷

Meche v. Green Light Solar, LLC of Texas — Filed May 2026 in the U.S. District Court for the Eastern District of Louisiana, case number 2:26-cv-01019. Classified as a commercial and trade contract dispute, and active as of its last update on May 15, 2026.⁸

No class action against Green Light Solar has been publicly certified, and no formal state enforcement action or license revocation has been reported.

State Investigations

Several Louisiana agencies opened inquiries in mid-2024. The Louisiana State Licensing Board of Contractors began investigating whether Green Light Solar and its named partners, Go Solar and Spartan Solar, were properly licensed to operate in the state. The Louisiana Attorney General’s Office confirmed it had received complaints and directed customers to file reports through its hotline and online portal. Public Service Commissioner Foster Campbell’s office requested copies of customer contracts. The Caddo Parish Sheriff’s Office asked affected residents to file official reports.⁹

In April 2026, Texas Attorney General Ken Paxton launched a broader initiative targeting deceptive solar sales, issuing civil investigative demands to four companies after receiving more than 100 complaints. Green Light Solar was not among the four named.¹⁰

The Company’s Response and BBB Record

In August 2024, Chief Revenue Officer Adian Martin publicly said a “rogue sales team” had acted outside company standards by “misleading customers for personal gain.” He said the company “deeply regret[s] any inconvenience or distress caused” and would tighten sales monitoring, improve reporting channels, and review protocols for external partners.¹

Green Light Solar also stated that in its “nine years of business,” it had “resolved every customer issue brought to our attention… without any kind of legal judgement.”⁹ The Houston office holds an F rating from the Better Business Bureau, with 44 complaints filed over three years. The company failed to respond to 23 of those. Only four were marked resolved.¹¹

The 44 BBB complaints break down roughly as follows: 24 concerning service and repair, including malfunctioning microinverters, breaker trips, offline panels, and delayed warranty support; seven order issues, including reports of forged digital signatures and interconnection delays; and seven billing and sales issues, including misleading claims about government tax credits and disputes over promised bill elimination.¹² In one resolved case, a customer had been told a $32,040 “down payment” was actually a government rebate; the company later canceled that loan and agreed to a lower system price.¹³

In BBB responses where the company engaged, it consistently described its salespeople as “independent contractors” or members of “third-party sales organizations,” asserting that Green Light Solar’s role was “solely to install the equipment.”¹²

A separate Greenlight Solar LLC based in Vancouver, Washington also carries an F rating from the BBB, but it appears to be an unrelated company.¹⁴

What Affected Homeowners Can Do

Louisiana customers who believe they were misled can file complaints with the Louisiana Attorney General’s Office through its consumer hotline or online portal, and with the Louisiana State Licensing Board of Contractors regarding licensing concerns. Caddo Parish residents were asked to file official reports with the sheriff’s office. Copies of contracts can be sent to Commissioner Foster Campbell’s office at the Louisiana Public Service Commission.⁹

Customers whose loans have been assigned to EverBright should be aware that missed payments can trigger acceleration of the entire remaining balance under the loan terms.³ The Roussel case demonstrated that these contracts have been enforced through arbitration, so anyone considering legal action should review their contract for its arbitration clause before deciding on next steps.⁷

1
Yahoo Finance. Green Light Solar Louisiana Cracks
2
Shreveport-Bossier Advocate. Louisiana Customers Say Green Light Solar Lied, Tricked Them
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Shreveport-Bossier Advocate. Shreveport Solar Paybacks to Take 25 Years and Thousands of Dollars
4
PV Magazine USA. Minnesota Sues GoodLeap, Sunlight, Mosaic, and Dividend Over Dealer Fees
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Law360. Envisha Solar v. Green Light Solar
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UniCourt. Melendez v. Green Light Solar LLC
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UniCourt. Roussel v. Green Light Solar LLC
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DrDocket. Meche v. Green Light Solar LLC of Texas
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Shreveport-Bossier Advocate. Green Light Solar Promises Help; Shreveport Customers Ask When
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Texas Attorney General. Attorney General Ken Paxton Launches Major Initiative to Combat Widespread Fraud by Companies Selling Solar
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BBB. Green Light Solar BBB Business Profile
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BBB. Green Light Solar BBB Complaints
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BBB. Green Light Solar BBB Complaints Page 3
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BBB. Greenlight Solar LLC BBB Business Profile