How to Fill Out and Submit the NCB Data Settlement Claim Form

To file a claim in the NCB data settlement, submit the claim form online at ncbdatasettlement.com or mail a completed paper form to Kroll Settlement Administration so it is postmarked by August 26, 2025. The $2.625 million settlement resolves claims tied to the NCB Management Services data breach disclosed on or about March 24, 2023, which exposed personal information of up to roughly 1.6 million people. On the form you pick one of two benefits: reimbursement for documented out-of-pocket losses up to $2,500, or a flat alternative cash payment that requires no documentation.¹

Who Qualifies to File

The class covers everyone in the United States whose personal information was compromised in the breach NCB disclosed on or about March 24, 2023. NCB served as a debt collection processor for Bank of America, and the exposed records included names, addresses, dates of birth, Social Security numbers, and account and credit card numbers.¹

If a notice arrived by mail or email, you are almost certainly a class member, and the notice carries the Unique ID and PIN you need to file. No notice? The settlement website has a lookup tool that verifies eligibility from other identifying information. Filing a claim releases your right to sue NCB separately over this breach, so weigh that before you submit.¹

Choosing Between the Two Benefit Options

The form asks you to pick one benefit. You cannot claim both.

Out-of-Pocket Losses (Up to $2,500)

If you spent money dealing with the breach after March 24, 2023, you can seek reimbursement up to $2,500 total. Qualifying costs include credit monitoring you purchased, fraud resolution fees, and professional services to address identity theft. Documentation cannot be self-prepared. You need receipts, statements, or other third-party records for each expense.²

Lost time counts too. You can claim up to four hours at $30 per hour, a maximum of $120, for time spent on things like calls with banks or filing fraud reports. That $120 comes out of the $2,500 cap, not on top of it. You have to describe how the time was spent, but you do not need receipts for the time itself.²

The claims administrator decides whether your documented losses were “more likely than not” caused by the breach. Incomplete documentation or expenses that predate the breach disclosure will be denied, and there is no partial credit for an undocumented expense.

Alternative Cash Payment (No Documentation)

If you don’t have documented losses, choose the flat alternative cash payment. No receipts, no proof of expenses. The dollar amount is calculated after the deadline based on how many valid claims come in, so it isn’t a fixed figure you can look up in advance.²

For most class members who didn’t suffer direct financial harm, this is the simpler route: less time, no document gathering, no risk of rejection for insufficient proof.

Filling Out the Form

Start at ncbdatasettlement.com and enter the Unique ID and PIN from your notice. Without a notice, use the site’s lookup tool to confirm eligibility.

The form covers these sections:

Personal information. Confirm your name, current mailing address, phone, and email so the administrator can reach you about payment.
Benefit selection. Choose out-of-pocket losses or the alternative cash payment. One only.
Loss documentation (out-of-pocket only). For each expense, enter the amount, attach supporting documentation, and briefly describe how the cost relates to the breach. If the receipt alone doesn’t make the connection obvious, your written explanation carries the claim.
Lost time (out-of-pocket only). Enter hours (up to four) and describe what you did.
Payment preference. Online filers can pick a mailed check or electronic payment. Mail filers get a check.
Attestation. Sign electronically or on paper confirming the information is accurate.

Check every field before submitting. A mismatched name or old address can delay processing, and the administrator is not obligated to chase corrections.

Submitting Online or by Mail

Online submissions must be completed by 11:59 p.m. Eastern Time on August 26, 2025. When you submit, the system generates a confirmation of receipt and emails it if you supplied an address. Keep that confirmation as your proof of timely filing.²

To file by mail, print the paper claim form from the settlement website’s documents page, attach copies of any supporting documentation, and send everything to:

In re: NCB Management Services, Inc. Data Breach Litigation
c/o Kroll Settlement Administration LLC
P.O. Box 225391
New York, NY 10150-5391

Mailed forms must be postmarked on or before August 26, 2025. Use a mailing method with tracking or delivery confirmation so you have independent proof the form went out on time.²

Deadlines to Watch

Three deadlines fall on the same day:

August 26, 2025: submit a claim form (online by 11:59 p.m. ET, or mail postmarked by this date).
August 26, 2025: request exclusion if you want to keep the right to sue NCB on your own. Excluding yourself means no payment from the settlement.
August 26, 2025: file a written objection with the court if you believe the terms are unfair but want to remain a class member. Objecting doesn’t remove you from the settlement or your eligibility for benefits.¹

What Happens After You File

Kroll Settlement Administration reviews each submission against NCB’s breach records. For out-of-pocket claims, Kroll evaluates whether the documentation shows the expense was more likely than not caused by the breach. Weak or missing documentation gets the claim denied.

Approved claims don’t pay out right away. Timing depends on the court’s final approval and whether anyone appeals it, and data breach settlements regularly take several months after the fairness hearing before checks issue. Keep your contact information current with the administrator so your payment reaches you when it goes out, and watch the settlement website for status updates.

1
NCB Management Services Data Breach Settlement. In re: NCB Management Services, Inc. Data Breach Litigation
2
NCB Management Services Data Breach Settlement. Frequently Asked Questions