The Lennox evaporator coil lawsuit claim form is no longer available. The filing deadline in Thomas v. Lennox Industries Inc. passed on February 1, 2016, the settlement administrator stopped accepting claims after that date, and the official settlement website, LennoxCoilSettlement.com, is no longer active. If you are dealing with a leaking coil today, your route is Lennox’s standard warranty process, not this class action.
Where the Settlement Stands Now
The case was filed in the U.S. District Court for the Northern District of Illinois as Case No. 13-cv-07747. The court held its final fairness hearing on December 2, 2015, approved the settlement, and set February 1, 2016 as the claim filing deadline. Approved payments and replacement coils went out on a rolling basis after final approval. The claim window has been closed for years, and there is no reopening or extension mechanism.
What to Do If Your Coil Is Leaking Today
If you own a Lennox, Aire-Flo, Armstrong Air, AirEase, Concord, or Ducane unit and it is losing refrigerant, the class action is not a path anymore. What may still help is the original limited warranty that came with the equipment. Warranty coverage is filed through a licensed HVAC contractor, not directly by the homeowner. You can locate a dealer or start a claim at LennoxPros.com or by calling 1-800-453-6669.1Lennox. Warranty Claims
When you contact a contractor, have the model and serial numbers from the coil’s nameplate ready, along with the original installation date if you can find it. The nameplate sits on the exterior of the coil casing or inside the furnace cabinet. If the unit came with the house and you don’t have paperwork, the local building department’s permit records sometimes show the installation date.
If You Filed a Claim and Never Heard Back
Homeowners who submitted a timely claim but never received payment, a replacement coil, or any communication can try writing to the settlement administrator at the address that was on file:
Thomas v. Lennox Industries Inc.
Settlement Administrator
P.O. Box 43374
Providence, RI 02940-3374
Because the case is closed, a response is not guaranteed. Communication from the administrator was inconsistent even while claims were being processed, and some class members reported long delays between filing and any acknowledgment.
What the Claim Form Required
For readers reconstructing what a filed claim looked like, the form asked for a specific set of items. Filing required:
- The model and serial numbers from the coil’s nameplate, confirming the unit was an uncoated copper tube coil sold under one of the six covered brands.
- The original installation date of the coil.
- The claimant’s full name, mailing address, and the property address where the unit was installed.
- An invoice from a licensed HVAC technician documenting the refrigerant leak, the date of service, and the work performed. If the coil had been replaced, the invoice had to show when the new unit was installed.
The most common gap was documentation. A technician who recharged the refrigerant without a written invoice identifying the evaporator coil as the source of the leak left the homeowner without the paper trail the administrator needed. The invoice had to tie the leak to the coil specifically, not to a line set, service valve, or other component.
Claim forms could be submitted online through the settlement website, which generated an immediate confirmation number, or mailed to the Providence address. Paper filers were advised to use certified mail because mailed submissions did not produce an automatic confirmation.
Who the Settlement Covered
The class included U.S. residents who, between October 29, 2007 and July 9, 2015, purchased at least one uncoated copper tube evaporator coil under the Lennox, Aire-Flo, Armstrong Air, AirEase, Concord, or Ducane brand and had it installed in a residential dwelling. The coil had to be covered by an original warranty and purchased for personal, family, or household use. Commercial and industrial installations did not qualify. To receive benefits, the coil also had to have experienced a refrigerant leak requiring replacement within five years of the original installation date.
Aluminum tube coils and coated copper tube coils were outside the class. Lennox introduced those designs to address the corrosion issue, so they were not part of the alleged defect.
The class definition described someone who “purchased” the coil, and the settlement documents did not directly address people who bought a home with a Lennox coil already installed. Subsequent homeowners faced uncertainty on eligibility, and results depended on the documentation they could produce.
What the Settlement Paid
Benefits were tiered based on what the claimant had already been through:
- A one-time $75 service rebate for class members with an eligible coil, whether or not a replacement had already occurred.
- A replacement aluminum tube or coated copper tube coil, provided after the first coil replacement failed.
- Retroactive reimbursement of up to $550 for labor and refrigerant costs from replacing the original coil, available to class members who had already gone through more than one replacement.
- Ongoing reimbursement of up to $550 for labor and refrigerant costs for each additional uncoated copper tube coil replacement after the first.
The $550 caps covered professional labor and refrigerant added during the replacement. Lennox did not admit liability or wrongdoing and agreed to the settlement to resolve the claims.