Lozano Law Firm: Class Action, Bar Resignation, and USCIS Probe

Alexandra Lozano Immigration Law, PLLC — a Tukwila, Washington firm that marketed itself heavily to Spanish-speaking humanitarian immigration clients — has been the subject of a client malpractice class action, employee wage litigation, a National Labor Relations Board settlement, a federal immigration-agency investigation, and a Washington State Bar disciplinary case that ended with founder Alexandra Lozano permanently resigning her law license in May 2026. The business continues to operate under the name Luz Legal.¹

The 2026 Client Class Action

On May 11, 2026, nine former clients sued Lozano, the firm, and affiliated entities Ally Lozano LLC and En Solidaridad in the U.S. District Court for the Western District of Washington. The 50-page complaint brings claims for legal malpractice, breach of contract, breach of fiduciary duty, violations of Washington’s Consumer Protection Act, and civil racketeering.²

The plaintiffs allege that unqualified staff — not attorneys — conducted client consultations using scripted sales pitches, and that a computer program rather than a lawyer determined case strategy. They say the firm charged $10,000 to $15,000 per case, that staff exaggerated or fabricated details in Violence Against Women Act abuse declarations without clients’ knowledge, and that client signatures were placed on immigration forms the clients had never reviewed.¹

Lead counsel Aric Bomsztyk said the team expected to add plaintiffs. Within days of filing, hundreds of former clients had contacted the plaintiffs’ lawyers through an intake website. Lozano called her practice “client-centered and results-oriented” and said she addresses legal and regulatory issues through the appropriate channels.² The allegations have not been proven in court.

Lozano’s Permanent Bar Resignation

On May 26, 2026, Lozano permanently resigned her Washington law license under WSBA Rule ELC 9.3(b), a resignation in lieu of disbarment. She cannot reapply for admission.³

The Washington State Bar Association’s Statement of Alleged Misconduct cited violations of seven Rules of Professional Conduct, including unreasonable fees, conflicts of interest, filing meritless claims, failure to supervise nonlawyer staff, facilitating the unauthorized practice of law, dishonesty and misrepresentation, and conduct prejudicial to the administration of justice. Underlying conduct described by the bar included directing staff to use misleading scripts with prospective clients, filing immigration applications for people the firm knew were ineligible, allowing nonlawyers to give legal advice and to stamp Lozano’s signature on documents she had not reviewed, and referring clients to an entity called “Salud Total” where evaluations were performed by unlicensed individuals.⁴ Lozano denied misconduct in her written resignation.¹

USCIS Investigation and Denied Applications

The Fraud Detection and National Security Directorate of U.S. Citizenship and Immigration Services has been investigating the firm. USCIS denied at least 271 client applications, finding that the firm had used electronically duplicated signatures on filings.²

The firm filed its own federal lawsuit in Vermont challenging those denials, arguing that its electronic-signature practices complied with the agency’s rules at the time.²

Employee Wage Suit and NLRB Charges

In February 2023, former employees Ilse Sanchez and Karla Velazquez sued the firm and Lozano personally in the U.S. District Court for the Northern District of Illinois. Their Fair Labor Standards Act class action alleged that the firm forced low-wage workers to sign illegal noncompete agreements, misclassified employees to avoid paying overtime, and secretly recorded office conversations.⁵⁶

On July 20, 2023, Judge Virginia M. Kendall granted the firm’s motion to compel arbitration, sending the dispute out of federal court.⁷ The case was terminated on August 13, 2024, and the public docket does not indicate the outcome in arbitration.⁶

Separately, the firm resolved a National Labor Relations Board charge through a bilateral settlement filed on June 9, 2023. The charge, brought under Section 8(a)(1) of the National Labor Relations Act, alleged retaliation against employees for protected group activity and the maintenance of coercive workplace rules. The settlement’s full terms are not publicly available.⁸

What Current and Former Clients Should Know

Lozano can no longer practice law in Washington, and the firm now operates as Luz Legal (also referred to as La Luz del Camino Legal). Yakima Valley clients whose cases were handled by the firm’s local office, which opened in early 2024, have been left uncertain about the status of their pending matters.⁹

More than two dozen attorneys and law firms are reportedly consulting with former clients about potential claims.⁹ Anyone whose immigration application was denied on electronic-signature grounds, whose VAWA declaration may have been altered, or who paid the firm’s $10,000 to $15,000 fees should request a complete copy of their case file and consult independent immigration counsel before any USCIS deadlines pass.

1
Seattle Times. WA Immigration Lawyer Alexandra Lozano Facing Discipline Gives Up License
2
RV Times. WA Immigration Lawyer Alexandra Lozano Sued for Alleged Malpractice
3
WSBA. Legal Profile – Alexandra Lozano
4
WSBA. Discipline Notice Detail – Alexandra Lozano
5
Law360. Sanchez et al v. Alexandra Lozano Immigration Law PLLC et al
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CourtListener. Sanchez v. Alexandra Lozano Immigration Law PLLC
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Law360. Immigration Law Firm Gets OK to Arbitrate Ex-Workers’ Suit
8
NLRB. Case 13-CA-310508
9
Yakima Herald-Republic. Immigration Attorney Alexandra Lozano’s Resignation Leaves Yakima Valley Clients Uncertain