PMC Property Group, the Philadelphia-based landlord that operates nearly 10,000 rental units across eight states, is facing lawsuits and regulatory actions on several fronts. The most prominent PMC Property Group lawsuits involve falling windows at its Riverwalk and Franklin Tower buildings in Philadelphia, a $16.4 million mortgage default in Baltimore, a since-settled Americans with Disabilities Act case over its website, and a growing pile of tenant complaints that one renter has already floated as a possible class action.
Falling Windows at Riverwalk and Franklin Tower
The signature dispute centers on PMC’s Riverwalk apartment towers along the Schuylkill River Trail, completed in 2021, and the Franklin Tower Residences at 200 N. 16th Street. Residents reported that windows had been spontaneously shattering and falling from the buildings for roughly three years. More than 60 windows broke across the three towers, with debris landing on balconies, a dog park, railroad tracks, a swimming pool, and the roof of a grocery store below.1Hannah C. Nguyen. Windows Have Been Falling From the Riverwalk Apartments for Three Years, Residents Say
Tenants described delayed communication from management. One said it took three or four falling windows before the company sent a building-wide email acknowledging the problem.2FOX 29 Philadelphia. Glass Windows Shattering at Center City Apartments Prompts Lawsuit PMC offered at least one resident $1,500 to move out, which the tenant characterized as an attempt to sidestep the broader safety issue.1Hannah C. Nguyen. Windows Have Been Falling From the Riverwalk Apartments for Three Years, Residents Say
PMC’s Suits Against Wausau Window and Wall Systems
PMC is the plaintiff, not the defendant, in the window litigation. On June 10, 2026, PMC sued Wausau Window and Wall Systems in the Court of Common Pleas of Philadelphia, alleging the manufacturer supplied defective glass contaminated during production. According to the complaint, that contamination caused particles inside the glass to expand under temperature changes and set off spontaneous breakage. PMC said it paid roughly $50 million for window products across the affected properties and had already spent more than $750,000 on removal and replacement, with total remediation projected in the tens of millions.1Hannah C. Nguyen. Windows Have Been Falling From the Riverwalk Apartments for Three Years, Residents Say
On July 5, 2026, PMC filed a second suit against Wausau in the U.S. District Court for the Eastern District of Pennsylvania, this time alleging the manufacturer failed to deliver perforated metal panels on time for the Riverwalk Tower II garage. PMC claimed the delay forced it to source alternative suppliers and designs, running up millions in extra construction costs and lost rent.1Hannah C. Nguyen. Windows Have Been Falling From the Riverwalk Apartments for Three Years, Residents Say Wausau, in turn, sued PMC seeking about $2 million in final payment it said PMC owed.3US Glass Magazine. Legislation and Legal Both PMC suits against Wausau remained pending as of mid-2026, with no reported settlements or judgments.
An Earlier Wausau Case That Settled
PMC had already litigated once against the same corporate family. In July 2024, PMC and an affiliated entity, 30 N. 23rd Street Associates LLC, sued Apogee Wausau Group Inc. in the Eastern District of Pennsylvania (Case No. 2:24-cv-02945). In October 2024, Judge Harvey Bartle III partially granted Wausau’s motion to dismiss, tossing PMC’s demand for lost parking-garage and residential-unit rent while allowing the rest to proceed. Judge Bartle signed an order on September 8, 2025 dismissing the case with prejudice under a settlement agreement and mutual releases. Financial terms were not disclosed.4PACER Monitor. PMC Property Group, Inc. v. Apogee Wausau Group, Inc.
Philadelphia L&I Enforcement
The Philadelphia Department of Licenses and Inspections stepped in on the falling glass in late June 2024, issuing a violation notice at Riverwalk and recommending sidewalk shelters to protect pedestrians. PMC initially failed to comply, prompting L&I to repeat the request. The company later agreed to install barriers and protective overhead scaffolding, and was required to notify L&I of all window repairs going forward. PMC also asked residents not to use their balconies while it installed covered pergolas as a stopgap.1Hannah C. Nguyen. Windows Have Been Falling From the Riverwalk Apartments for Three Years, Residents Say
It was not the first clash with the city. In 2019, L&I halted construction at the same Riverwalk site for weeks after inspectors found PMC had poured concrete for elevator shafts up to the fifth floor while holding only a foundation permit. Reporting at the time called it at least the second recent run-in with the department.5The Philadelphia Inquirer. River Walk PMC Schuylkill River Apartments Construction Halt Building Permit
Baltimore Foreclosure on 301 N. Charles Street
In March 2025, Fannie Mae filed a foreclosure lawsuit in Baltimore Circuit Court against an LLC controlled by PMC, alleging default on a $16.4 million loan taken out in 2014 to renovate 301 N. Charles Street, an 11-story art deco building PMC bought in 2012 for $3.4 million. The 10-year loan matured in the fall of 2024, and PMC still owed roughly $13 million in principal when the loan servicer notified the company of foreclosure proceedings in December 2024.6The Banner. Downtown Baltimore The property was in foreclosure as of March 2025, with no reported resolution since.
ADA Website Lawsuit (Closed)
In May 2023, John Mahoney sued PMC in the Eastern District of Pennsylvania under the Americans with Disabilities Act, alleging the company’s website was not sufficiently accessible to users with disabilities.7CourtListener. Mahoney v. PMC Property Group, Inc. After a brief administrative dismissal in August 2023, the parties submitted a proposed consent decree, which Judge Berle M. Schiller approved and adopted as a court order on October 5, 2023, closing the case.8PACER Monitor. Mahoney v. PMC Property Group
Tenant Complaints and a Possible Class Action
Outside of court, PMC absorbs a steady flow of tenant complaints. Its Better Business Bureau profile, where the company is not accredited, shows 63 complaints over the past three years, with 26 closed in the most recent 12 months. The largest category is service and repair issues.9Better Business Bureau. PMC Property Group Complaints
Recurring grievances include prolonged loss of heat in winter, broken air conditioning in summer, unexplained HVAC surcharges, broken appliances, insecure building access, and poor communication from leasing offices. One tenant reported living in temperatures in the high 50s and low 60s for an extended stretch. Another disputed an $813 HVAC charge despite saying the system was never used. In an October 2025 complaint, a tenant explicitly raised the possibility of a class action lawsuit over maintenance and communication failures.9Better Business Bureau. PMC Property Group Complaints No such class action has been filed based on the available record.
A separate BBB dispute involved a prospective tenant who paid a $500 application deposit and then canceled because of a medical emergency before signing a lease or moving in. PMC initially treated the deposit as non-refundable but agreed to return it “in good faith” after a complaint was filed in March 2026.9Better Business Bureau. PMC Property Group Complaints As of early 2026, several recent complaints on the BBB profile remained unanswered by the company.