Prudential Financial Data Breach Settlement: Claims and Payment Timing

The Prudential Financial data breach settlement is a $4.75 million class action fund that received final approval from a federal judge on December 3, 2025. The claim filing deadline was November 17, 2025, and as of mid-2026 there is no public confirmation that payments have been mailed to class members.¹²

Who the Settlement Covers

The class includes all individuals in the United States whose private information was compromised in the February 2024 ransomware attack on Prudential Financial.³ That group is large. Prudential first estimated 36,000 people were affected, then revised the figure to approximately 2.5 million in a later filing with the Maine Attorney General’s Office.⁴ Notice was mailed to about 2,546,790 class members.¹

The exposed information included names, addresses, driver’s license numbers, non-driver identification card numbers, and dates of birth. For some people, it also included Social Security numbers, account numbers, phone numbers, and email addresses.³

What Class Members Could Claim

Eligible class members who filed by the November 17, 2025 deadline could choose among four payment categories.⁵

Out-of-pocket losses of up to $5,000 per person for documented, unreimbursed expenses tied to the breach, incurred between February 4, 2024, and October 3, 2025. Eligible costs include identity theft charges, credit monitoring fees, and the cost of replacing identification documents.
An estimated $200 to $599 per person if a Social Security number or tax ID was exposed. No documentation required.
For California residents only, an estimated $100 to $599 CCPA payment for exposure of sensitive data such as health information, payment card details, or government-issued IDs. No documentation required.
A pro rata cash payment, which is an equal share of whatever remained in the fund after other claims, fees, and administrative costs were paid, for class members who did not qualify for or elect another category.

Actual amounts in the Social Security/tax ID and CCPA categories depended on how many people filed and what types of claims they submitted.⁵ The fund is non-reversionary, so any unclaimed money does not go back to Prudential. By the November 3, 2025 final approval motion, the administrator had received 123,852 claims, a rate of about 4.86%. Only 526 people requested exclusion, and no objections were filed.¹

Separate from the settlement, Prudential offered affected individuals 24 months of complimentary identity monitoring through Kroll, with credit monitoring alerts, fraud consultation, and identity theft restoration support.⁶

When Payments Will Arrive

Payments can only be distributed after final approval and after any appeals have been resolved.² Judge Stanley R. Chesler granted final approval on December 3, 2025, and terminated the case the same day.⁷ As of mid-2026, there is no public confirmation that settlement checks have been mailed.

If you filed a claim and want a status update, contact the settlement administrator at (833) 360-6875, by email at info@PrudentialFinancialDataBreach.com, or through www.prudentialfinancialdatabreach.com.⁸ The claim window is closed, so people who did not file by November 17, 2025 are not eligible for a payment.

Background on the Breach and Lawsuit

Attackers gained unauthorized access to Prudential Financial’s internal systems on February 4, 2024, and the company detected the intrusion the next day. In its initial SEC filing on February 13, 2024, Prudential said it had found “no evidence that the threat actor has taken customer or client data” and described the breach as affecting employee and contractor accounts.⁹ That assessment did not hold up. The ALPHV/BlackCat ransomware group claimed responsibility, and Prudential later acknowledged roughly 2.5 million people were affected.⁴

Multiple lawsuits were consolidated into In re: Prudential Financial, Inc. Data Breach Litigation, Case No. 2:24-cv-06818, in the United States District Court for the District of New Jersey, filed June 7, 2024.⁷ Plaintiffs alleged Prudential failed to adequately safeguard personal and protected health information, citing negligence, breach of implied duties, violations of the FTC Act, and noncompliance with HIPAA and HITECH Act requirements.¹⁰ The parties reached the $4.75 million agreement after mediation before retired Judge Freda L. Wolfson.¹

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Violation Tracker. In Re Prudential Financial Inc Data Breach Litigation Memorandum
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Prudential Financial Data Breach Settlement. Frequently Asked Questions
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Malwarebytes. Prudential Financial Data Breach Impacts 2.5 Million People, Not 36,000 as First Thought
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ClassAction.org. $4.75M Prudential Financial Settlement Ends Class Action Lawsuit Over February 2024 Data Breach
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ClassAction.org. Prudential Data Breach Notice
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Prudential Financial Data Breach Settlement. Contact
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ClassAction.org. In Re Prudential Financial Inc Data Breach Litigation Complaint