Radius Global Solutions Lawsuit: Campbell, Taylor, and Defenses

Lawsuits against Radius Global Solutions typically claim the debt collector violated federal consumer protection statutes — the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, the Telephone Consumer Protection Act, and the Electronic Fund Transfer Act — through harassment, inaccurate credit reporting, unauthorized robocalls, or attempts to collect debts the consumer does not owe. If you have been contacted or sued by Radius, you have specific rights to demand written verification of the debt and defenses you can raise if the case reaches court.

Who Radius Global Solutions Is

Radius Global Solutions, LLC is a debt collection and business process outsourcing company headquartered in Edina, Minnesota, with an office in Ambler, Pennsylvania, and operations in Jamaica, Panama, and India.¹ It works both as a first-party collector for original creditors and as a third-party collector on accounts that have been sold or placed by other companies.² Its clients come from healthcare, financial services, telecommunications, utilities, retail, government, and transportation, and it reaches consumers by phone, email, text, and chat.³

When collection calls and letters do not produce payment, Radius can escalate. The company files lawsuits against consumers, seeks default judgments when consumers do not answer, and pursues wage garnishment or bank account freezes through the courts. Because collection agencies often buy accounts for a fraction of the original balance, Radius sometimes has room to accept less than the full amount.²

The Laws Consumers Cite Against Radius

Suits against Radius cluster around a short list of federal statutes that govern how collectors talk to consumers and what they report to credit bureaus.

Fair Debt Collection Practices Act. The FDCPA is the most frequently invoked. Claims against Radius have alleged harassment, calls outside permitted hours, threats of legal action without a valid judgment, failure to identify the caller as a debt collector, and attempts to collect debts the consumer does not owe or that have passed the statute of limitations.⁴

Fair Credit Reporting Act. FCRA claims typically allege Radius reported inaccurate information to credit bureaus or failed to mark a debt as disputed after the consumer challenged it.⁴

Telephone Consumer Protection Act. TCPA suits target robocalls and automated or pre-recorded messages sent to cell phones without consent.⁴

Electronic Fund Transfer Act. Some claims allege unauthorized electronic withdrawals from consumer bank accounts, or continued withdrawals after the consumer told Radius to stop.⁵

Other recurring allegations include contacting a consumer’s friends, family, or coworkers and disclosing that a debt exists, calling workplaces after being told to stop, and failing to validate debts when consumers request written proof.⁵

Campbell v. Radius Global Solutions: Washington Charity Care Class Action

Campbell v. Radius Global Solutions, LLC was filed in October 2020 in Pierce County Superior Court in Washington state and removed to the U.S. District Court for the Western District of Washington in November 2020.⁶

The plaintiff, Angela Campbell, alleged that Radius violated Washington’s Consumer Protection Act by failing to provide legally required notices about the state’s Charity Care program while collecting medical debts from low-income patients of St. Joseph’s Medical Center. Washington law requires hospitals and their agents to inform patients about their potential charity care eligibility before pursuing collections. The complaint alleged Radius was “blindly collecting a portfolio of Charity Care eligible St. Joseph’s accounts” despite knowing that many patients did not owe the money because the hospital had failed to follow state requirements. A 2019 consent decree between the Washington Attorney General and St. Joseph’s had already addressed the hospital’s charity-care failures.⁶ Available records do not reflect a final ruling or settlement.⁷

Taylor v. Radius Global Solutions: 2025 New York Dismissal

Not every lawsuit against Radius survives. In July 2025, a New York appellate court dismissed a consumer’s case against the company in full. The plaintiff in Taylor v. Radius Global Solutions, LLC had received a collection letter in January 2022 about a $195.31 debt and sued in Nassau County District Court in November 2022.⁸

He raised three theories: that Radius exposed his personal information, including his Social Security number, to a third-party mailing vendor and created identity-theft risk; that the letter improperly shortened the 30-day FDCPA validation period; and that Radius misrepresented the existence or amount of the debt. He added claims under New York’s General Business Law and for negligence.⁸

The Appellate Term of the Supreme Court reversed the lower court’s denial of Radius’s motion to dismiss. It held that the mailing-vendor theory did not give the plaintiff standing because the risk of future identity theft was “too conjectural” and emotional distress from a hypothetical harm could not “manufacture standing.” On the FDCPA claims, the court found the plaintiff had improperly pleaded facts “upon information and belief” when he had personal knowledge, and that the alleged misrepresentations were not material enough to confuse even the “least sophisticated consumer.” The court also confirmed that New York’s General Business Law Section 601 does not create a private right of action, closing off the negligence per se theory.⁸

The ruling sets a high bar in New York for consumer standing on data-sharing theories and signals that minor inaccuracies in collection letters may not be actionable if they do not meaningfully interfere with a consumer’s ability to respond.

Complaint Patterns at the CFPB and BBB

As of year-end 2015, Radius ranked 92nd out of 2,458 firms in the Consumer Financial Protection Bureau’s debt collection complaint database.⁹ CFPB complaints have included disputes over old debts the consumer does not recognize and allegations that Radius pursued collection without first validating the debt.¹⁰

The Better Business Bureau lists Radius with an A+ rating and BBB accreditation, but the customer review average sits at 1.09 out of 5 stars across 58 reviews. Recurring themes: failures to process payments, an inability to obtain written confirmation of settlements, refusals to provide proof of debts, continued credit bureau reporting despite active disputes, and difficulty reaching customer service. Several reviewers have reported being contacted about debts they say are fraudulent or belong to someone else.¹¹

What to Do If Radius Contacts or Sues You

Your first tool under the FDCPA is a written debt validation request. If you send it within 30 days of Radius’s initial contact, the company has to pause collection activity until it produces verification of the debt.⁴ If you believe Radius has already broken the FDCPA, you can file complaints with the CFPB or the Federal Trade Commission, or file your own lawsuit within one year of the violation.

If Radius sues you, respond. You have to file a formal answer with the court by the deadline in your state’s rules, which typically runs 14 to 30 days. Missing that window opens the door to a default judgment, and from there to wage garnishment or a frozen bank account.²

Common defenses in these cases include arguing that the statute of limitations on the debt has expired, that the debt has already been paid, that you are not the correct debtor, or that proper debt validation was never provided. Pressing the collector to produce documentation proving the debt can also be effective, because cases sometimes get dismissed when the agency cannot come up with sufficient proof.¹²

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Radius Global Solutions. Contact Us
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Relief. Radius Global Solutions
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Radius Global Solutions. Radius Global Solutions
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FairShake. Radius Global Solutions Debt Collector Questions Answered
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Agruss Law Firm. Radius Global Solutions
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ClassAction.org. Class Action Claims Medical Debt Collector Ignored Washington State Charity Care Program Mandates
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ClassAction.org. Campbell v. Radius Global Solutions, LLC – Notice of Removal
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NY Courts. Taylor v Radius Global Solutions, LLC, 2025 NY Slip Op 52200(U)
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Cardozo Law Corp. Radius Global Solutions, LLC
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Get Out of Debt. Radius Global Solutions LLC CFPB Complaint
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BBB. Radius Global Solutions, LLC Customer Reviews
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SoloSuit. Beat Radius Global Solutions