If you are searching for a SunStrong Management lawsuit, there are three active matters to know about: a federal Fair Debt Collection Practices Act case in California called Dalton v. SunStrong Management LLC, an investigation by the Connecticut Attorney General opened in March 2026, and a class action inquiry by the law firm Chimicles Schwartz Kriner & Donaldson-Smith into warranty failures and unauthorized fees.1Connecticut Attorney General. Attorney General Tong Announces New Developments to Hold Solar Industry Accountable2CourtListener. Dalton v. Sunstrong Management LLC3Chimicles Schwartz Kriner & Donaldson-Smith LLP. SunStrong Management Warranty and Unauthorized Fees Class Action Investigation
Why So Many Customers Are Dealing With SunStrong
SunStrong Management was set up in the third quarter of 2024 as a residential solar asset servicer.4KBRA. SunStrong Management LLC Publication5SunStrong Management. Company6Solar Power World. Acquisitions Now Complete, SunStrong in Charge of Legacy Sunnova Systems
The upshot is that hundreds of thousands of homeowners now have a servicer they did not choose managing a 20-year lease or power purchase agreement they signed with someone else. That is the backdrop for every case and complaint that follows.
Dalton v. SunStrong Management: The Federal FDCPA Case
Dalton v. SunStrong Management LLC was filed in California state court and removed to the U.S. District Court for the Southern District of California on July 31, 2025. Judge Thomas J. Whelan is presiding. The case is brought under the federal Fair Debt Collection Practices Act and is categorized on the docket as a consumer credit matter.2CourtListener. Dalton v. Sunstrong Management LLC
Plaintiff Melissa Dalton sued four defendants: SunStrong Management LLC, Juniper 1 Residential Solar LLC, Launch Servicing LLC, and Simm Associates Inc. The first three share counsel and have filed jointly through the case. Simm Associates was dismissed with prejudice on March 12, 2026.7PACER Monitor. Dalton v. Sunstrong Management LLC et al
The public docket does not lay out the specific allegations, but the case has moved into settlement. A mandatory settlement conference took place on May 28, 2026, with the court noting “settlement discussions are ongoing.” A telephonic settlement disposition conference was set for August 3, 2026, and the court said it would automatically cancel that conference if the parties filed a joint dismissal first. A final pretrial conference remains scheduled for February 22, 2027, if the case does not resolve.7PACER Monitor. Dalton v. Sunstrong Management LLC et al2CourtListener. Dalton v. Sunstrong Management LLC
Dalton is an individual case, not a class action. A settlement here would resolve one plaintiff’s claims and would not create a payout for other SunStrong customers.
The Connecticut Attorney General Investigation
Connecticut Attorney General William Tong announced an investigation into SunStrong on March 17, 2026, after the attorney general’s office and the state Department of Consumer Protection received roughly 65 complaints tied to the company’s takeover of SunPower and Sunnova contracts.1Connecticut Attorney General. Attorney General Tong Announces New Developments to Hold Solar Industry Accountable
On February 27, 2026, Tong’s office issued a civil investigative demand to SunStrong seeking records on the transfer of customer systems from the bankrupt companies, contract terms and conditions, quality control procedures, and complaint files.1Connecticut Attorney General. Attorney General Tong Announces New Developments to Hold Solar Industry Accountable The investigation is still open as of mid-2026, and the attorney general’s office is continuing to accept complaints from SunStrong customers.8WFSB. Solar Bankruptcies Force CT Homeowners to Do Business With New Company, AG Investigating
SunStrong has said it is “committed to cooperating with the Attorney General’s office” and that it handles repair issues through “remote diagnostics and, if needed, by sending a technician on-site.” The company has also attributed some production drops to power outages, Wi-Fi problems, or faulty monitoring hardware.8WFSB. Solar Bankruptcies Force CT Homeowners to Do Business With New Company, AG Investigating
The Class Action Investigation
Chimicles Schwartz Kriner & Donaldson-Smith LLP is investigating potential class claims against SunStrong on two fronts: failure to honor warranties, and unauthorized fees on solar lease and power purchase agreements the company acquired from Sunnova and SunPower.3Chimicles Schwartz Kriner & Donaldson-Smith LLP. SunStrong Management Warranty and Unauthorized Fees Class Action Investigation
No class action complaint has been filed as of mid-2026. The firm is gathering information from customers through a questionnaire on its website. Filling out that questionnaire does not create an attorney-client relationship, according to the firm’s own disclosures.3Chimicles Schwartz Kriner & Donaldson-Smith LLP. SunStrong Management Warranty and Unauthorized Fees Class Action Investigation
What Customers Are Complaining About
The complaints driving these actions fall into a few recurring buckets.
Repairs are the biggest one. Homeowners have reported inverter errors, full system shutdowns, and safety concerns including fear of fire, with SunStrong failing to fix problems after repeated requests. The company’s CEO has acknowledged a repair “backlog.”8WFSB. Solar Bankruptcies Force CT Homeowners to Do Business With New Company, AG Investigating9Bloomberg Law. Solar Panel Bankruptcies Leave Frustrated Homeowners in Limbo
Billing is the second. Customers say SunStrong keeps demanding payment on systems that are not producing power, and that disputes over those bills have shown up as negative marks on their credit reports.8WFSB. Solar Bankruptcies Force CT Homeowners to Do Business With New Company, AG Investigating
Fees are the third. A $10 monthly charge for access to a customer’s own solar production data has drawn attention from both the Connecticut attorney general and the Chimicles investigation. Former SunPower and Sunnova customers say they never agreed to it.1Connecticut Attorney General. Attorney General Tong Announces New Developments to Hold Solar Industry Accountable Customers also report long hold times and disconnected calls when trying to reach a human at the company.6Solar Power World. Acquisitions Now Complete, SunStrong in Charge of Legacy Sunnova Systems
If You Have a Lease or PPA, Read the Contract Before Calling Anyone Else
For homeowners on solar leases or power purchase agreements, hiring a third-party repair company can itself be a contract breach, because SunStrong is the designated party responsible for maintenance under the agreement inherited from SunPower or Sunnova.10SolarReviews. What SunPower Customers Need to Know About Bankruptcy Sunnova’s own site says existing contract terms and payment arrangements “remain unchanged” under SunStrong’s management,11Sunnova. Sunnova Homepage though some former Sunnova customers report being told by SunStrong staff that the company is not responsible for pre-existing service or warranty obligations.6Solar Power World. Acquisitions Now Complete, SunStrong in Charge of Legacy Sunnova Systems SunStrong has said it is willing to offer deferrals and extensions on payments for customers with service problems.9Bloomberg Law. Solar Panel Bankruptcies Leave Frustrated Homeowners in Limbo
Connecticut residents can file complaints with the attorney general’s office, which is still collecting them. Customers in other states who believe they were charged unauthorized fees or denied warranty coverage can submit information to the Chimicles class action investigation, though that inquiry has not yet produced a filed case.