Transform Credit Inc., the Chicago cosigner lender now doing business as Together Loans, is currently defending a federal trademark lawsuit brought by Together Credit Union in Missouri, and it settled a separate federal consumer suit under the Electronic Fund Transfer Act in 2025. Those two cases are the substance of the Transform Credit lawsuits on public record, and neither has produced a judgment on the merits.
The Together Credit Union Trademark Suit
The active case is Together Credit Union v. Transform Credit Inc. d/b/a Together Loans, Case No. 4:26-cv-00388, pending in the U.S. District Court for the Eastern District of Missouri before Judge Cristian M. Stevens.1Docket Alarm. Together Credit Union v Transform Credit Inc d/b/a Together Loans It began in the Circuit Court of St. Louis County and was removed to federal court on March 18, 2026. The nature of suit is a trademark property-rights dispute, and the credit union has demanded a jury trial.
The plaintiff is a Missouri-chartered credit union that holds a federally registered trademark on “Together Credit Union,” filed in August 2019 and registered in August 2020 for credit union services.2Trademarkia. Together Credit Union Trademark The dispute followed Transform Credit’s December 2025 rebrand to Together Loans. The company said the new name “better reflects what we stand for,” while keeping the same corporate entity, existing loan agreements, and payment terms in place.3Together Loans. Transform Credit Is Now Together Loans
As of May 2026, the docket shows active motion practice. Together Credit Union filed a motion for partial summary judgment on May 6, 2026. Transform Credit filed a partial motion to dismiss several counts of the complaint and received additional time to respond, with an August 17, 2026 deadline for its opposition to the summary judgment motion.4PACER Monitor. Together Credit Union v Transform Credit Inc No ruling has issued on either motion.
The Parks Consumer Suit Under the EFTA
Parks v. Transform Credit Inc., Case No. 1:2025cv01644, was filed in the U.S. District Court for the Northern District of Georgia on March 28, 2025. Plaintiff Adaline Parks brought claims under the Electronic Fund Transfer Act, 15 U.S.C. ยง 1693, and demanded a jury trial.5Justia. Parks v Transform Credit Inc The EFTA governs, among other things, the authorization of recurring electronic debits from consumer bank accounts.
The case did not reach trial. After the plaintiff filed a notice of settlement, Judge Steve C. Jones dismissed the action without prejudice on June 16, 2025, giving the parties 60 days to finalize the settlement or move to reopen. No one moved to reopen, and the plaintiff filed a notice of voluntary dismissal on September 12, 2025, closing the case under the court’s earlier order.5Justia. Parks v Transform Credit Inc The settlement terms were not made public.
The Complaint Pattern Behind the Lawsuit
The EFTA claim in Parks tracks a broader pattern in consumer complaints against the company. Transform Credit carries a C rating with the Better Business Bureau and is not BBB-accredited. As of mid-2026, the BBB profile lists roughly 470 complaints over the prior three years, and the BBB has maintained an active “pattern-of-complaint” alert against the company.6Better Business Bureau. Transform Credit Inc Complaints Recurring themes include:
- Consumers alleging they were enrolled in a $5-per-month “Credit Builder” product without their knowledge and later discovered recurring deductions from their bank accounts.
- Loans appearing on credit reports, often ranging from roughly $368 to $607, that consumers say they did not recognize or authorize.
- Confusion over the cosigner model, in which loan funds are deposited into the cosigner’s bank account rather than the borrower’s.
- Difficulty reaching customer service under the company’s callback-only phone model.
- Delays in obtaining payoff quotes and processing payments, leading to additional interest.
The company has generally responded that Credit Builder is an optional opt-in, that it refunds the $5 monthly payments and cancels accounts when complaints are resolved (asking up to 45 days for credit bureaus to update), and that its complaint rate is “below the industry average for companies of our size.”6Better Business Bureau. Transform Credit Inc Complaints The BBB noted as of April 2023 that the underlying pattern had not been fully resolved.7Inquirer USA. Transform Credit Reviews and Ratings
The Consumer Financial Protection Bureau’s database shows a smaller volume: 37 complaints as of 2026, with 16 in the most recent twelve months. Twenty of those involve consumers stating the company tried to collect a debt they did not owe, including 15 asserting the debt was not theirs and four citing identity theft. The company has responded to 100% of CFPB complaints within the required timeframe.8Plain Collector. Transform Credit Inc
No Reported Regulatory Actions
Despite the complaint volume, no formal enforcement actions, consent orders, or lawsuits from the CFPB, the Federal Trade Commission, or any state attorney general have been publicly reported against Transform Credit Inc. or Together Loans as of mid-2026.7Inquirer USA. Transform Credit Reviews and Ratings The two federal cases described above are the only publicly docketed lawsuits on record.