The WakeMed privacy settlement is paying $26.75 to each approved claimant, with the settlement administrator, Kroll, beginning to issue those payments on February 20, 2026. The money comes from a $2.45 million non-reversionary fund WakeMed Health and Hospitals agreed to pay to resolve claims that its website and MyChart patient portal transmitted sensitive patient information to Meta through the Meta Pixel tracking code. If you filed a claim by the September 8, 2025 deadline, you can check where your payment stands at WakeMedPrivacySettlement.com or by calling (833) 420-8722.
Who Qualified and What the Claim Deadline Was
The settlement class included all U.S. residents who received a notice from WakeMed about the Meta Pixel incident. Roughly 495,000 people were sent notice in October 2022, covering patients who used the WakeMed website or MyChart portal between March 2018 and May 2022.
Claims had to be submitted by September 8, 2025. No proof of loss was required. If you did not file by that date, you are not eligible to receive a payment now. Only 16 people opted out of the class, and one objected; everyone else who did not file a claim is still bound by the release but will not receive money.
How To Check Your Claim Status
Kroll Settlement Administration LLC is handling the payouts. You have three ways to reach them:
- Online at WakeMedPrivacySettlement.com
- By phone at (833) 420-8722
- By mail to Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391
Payments started going out on February 20, 2026. If you filed a valid claim and have not received anything, the settlement website and phone line are the places to confirm your address on file and payment status.
Why the Payment Is $26.75
The $26.75 figure is what remained after the court-approved deductions from the $2.45 million fund were divided pro rata among valid claimants. The court described the claims rate as “remarkably high,” though the exact number of approved claims was not disclosed.
The deductions were:
- Attorneys’ fees of $750,000. Class counsel had requested one-third of the fund, but Judge Adam M. Conrad reduced the award, finding insufficient justification for the blended hourly rate proposed.
- Litigation expenses of $31,325.09 covering mediation, filing, and travel costs.
- Service awards of $2,500 each to the three named plaintiffs: Trace Weddle, Linda Matthiae, and Kim Naugle.
- Administration costs paid to Kroll in an amount not specified in the order.
Because the fund is non-reversionary, any money left over does not go back to WakeMed.
What the Lawsuit Was About
WakeMed installed the Meta Pixel, a JavaScript snippet created by Meta, on wakemed.org and its MyChart portal in March 2018. The hospital said the pixel was meant to monitor website usage and track outreach programs. According to the complaint, it did much more than that: the code allegedly transmitted names, email addresses, phone numbers, emergency contacts, IP addresses, allergy and medication details, COVID vaccination statuses, medical histories, appointment types and dates, physician names, and even text typed into free-form fields, which could include Social Security numbers or financial information.
WakeMed removed the pixel in May 2022 and notified affected patients in October 2022. Three patients filed the class action in Wake County the following month, bringing claims for negligence, breach of implied contract, and breach of fiduciary duty. WakeMed did not admit wrongdoing in agreeing to settle. Judge Conrad granted final approval on November 17, 2025, in Weddle v. WakeMed Health and Hospitals, 2025 NCBC 71, finding the deal “fair, reasonable, adequate, and in the best interest of the class.”
The One Objection and Why It Was Overruled
A single class member objected, arguing the compensation was too low and asking that the settlement include identity theft and medical data theft insurance. Judge Conrad overruled the objection. The objector provided no evidence to quantify a personal loss, and the court noted that identity-theft protection offered little benefit in a case where no identity theft had been alleged. The court also pointed out that anyone who believed their individual damages exceeded a typical claimant’s share had the option to opt out and sue separately.
Other Health System Settlements That May Apply to You
WakeMed was not the only North Carolina health system to face a Meta Pixel lawsuit, so if you used more than one provider’s patient portal, another settlement may apply:
- Duke University Health System agreed to a $3.7 million settlement covering approximately 872,634 patients who used Duke MyChart or the MyDuke Health app between February 2019 and June 2022. It received preliminary approval in March 2026, with a final hearing set for August 2026.
- Novant Health settled its Meta Pixel case for $6.6 million, covering up to 1.36 million individuals whose data may have been disclosed.
Larger systems outside North Carolina have settled for more: Mass General Brigham for $18.4 million and Aurora Health for $12.25 million. A separate consolidated federal case against Meta itself is pending in the Northern District of California, with a motion for class certification filed in September 2025.
The North Carolina Attorney General opened a separate investigation into WakeMed’s use of the Meta Pixel. As of mid-2026, that inquiry had not produced any public enforcement action.