Your Home Sold Guaranteed Realty Lawsuit and BBB Complaints

Your Home Sold Guaranteed Realty, the California-based brokerage network founded by Rudy Lira Kusuma, is tied to a lawsuit and other disputes worth knowing about before doing business with the brand: its corporate parent is a defendant in an active California breach-of-contract case, it lost a 2025 arbitration attempt to take a domain name from a former affiliate, and one of its offices carries an “F” rating from the Better Business Bureau for failing to respond to consumer complaints.

Active California Breach of Contract Case

Carsten Phillips, Inc., the corporate entity operating as Your Home Sold Guaranteed Realty, is named as a defendant and cross-defendant in Gupta Sharad et al vs. Leyderman Roza et al, Case No. 22CV407264, filed November 10, 2022, in the Superior Court of California, County of Santa Clara.1Trellis. Gupta Sharad et al vs Leyderman Roza et al, Case No. 22CV407264 The cause of action is listed as breach of contract and warranty. The defense answered the verified complaint in March 2023, and the case remains active on the most recent available records. The specific allegations and Carsten Phillips, Inc.’s role in the underlying transaction are not detailed in the publicly available filings.

2025 Domain Name Arbitration Dismissed

In 2025, YHSGR Holdings, LLC filed a complaint with the National Arbitration Forum trying to take control of the domain yourhomesoldguaranteedrealty-nancykowalikgroup.com from Nancy Kowalik, a former affiliate.2National Arbitration Forum. YHSGR Holdings, LLC v. Nancy Kowalik, FA2506002160114 The company relied on U.S. Trademark Registration No. 6669468 for “Your Home Sold Guaranteed Realty Our Name Is Our Promise” and argued Kowalik had no legitimate interest in the domain as a former licensee.

Panelist Héctor Ariel Manoff dismissed the complaint on July 8, 2025. He found the dispute grew out of a prior licensing agreement between the parties and was fundamentally a business and contractual disagreement, not the kind of abusive registration the UDRP process was built to address. The domain stayed with Kowalik.

BBB “F” Rating and Unanswered Complaints

A Better Business Bureau profile for a Your Home Sold Guaranteed Realty location in Buford, Georgia, carries an “F” rating.3BBB. Your Home Sold Guaranteed Realty BBB Business Profile The BBB lists two complaints filed against the business, neither of which received a response. The failure to engage with those complaints is cited as the primary reason for the low grade. The rating applies to that specific Buford office; the file does not establish BBB ratings for other locations in the network.

Who Owns and Runs the Brand

Rudy Lira Kusuma founded the brokerage and is based in Rosemead, California, having entered real estate in 2007.4VoyageLA. Exploring Life and Business With Rudy Lira Kusuma The operating corporate name is Carsten Phillips, Inc., and agents work in specialized roles (lead generation, transaction coordination, buyer or listing representation) rather than handling every part of a deal themselves.5CanvasRebel. Meet Rudy Lira Kusuma The brand itself was licensed to an initial group of ten members in March 2020 by real estate coach Craig Proctor, and the network reported reaching 20 locations across 11 states and two Canadian provinces by 2021.6HubSpot. Definitive Guide to YHSGR Success Because individual offices operate under license, legal exposure and consumer complaints can vary by location, and the disputes described above concern specific entities and offices rather than every branded location.